Event & Community Manager

Nectar•Palo Alto, CA
•Hybrid

About The Position

Nectar is hiring an Event & Community Manager based in Palo Alto to build and own its West Coast events program across the Bay Area and Los Angeles. This is a founding role with responsibility for creating the program from the ground up, designing experiences for customers, prospects, and industry communities, and helping grow Nectar’s community alongside the marketing team. The Bay Area is the home base for connecting with tech founders, investors, and B2B operators, while Los Angeles is a focus for consumer brands, creators, and agencies. The role owns end-to-end event planning and execution, including customer dinners, executive roundtables, happy hours, creator meetups, conference sponsorships, and booths. It partners with sales and customer success to develop account-based events, generate pipeline, deepen customer relationships, and ensure attendee follow-up. The manager will establish recurring event series in both markets, oversee budgets, vendors, venues, and logistics, and build scalable processes. The role also tracks event results and ROI, including attendance, sourced and influenced pipeline, and customer sentiment. The position also supports the launch and growth of Nectar’s customer and industry community program. Responsibilities include maintaining an engagement cadence, converting event attendees into community members, cultivating customer and industry relationships and advocates, and sharing community insights with product, marketing, and customer success. The manager reports directly to the marketing leadership team and works closely with sales, customer success, and the founders. Regular travel to San Francisco, Los Angeles, and industry conferences is expected, estimated at 20–30%.

Requirements

  • 5–8 years of experience in B2B event marketing, community management, or a combination of both, with most experience at B2B SaaS companies.
  • Track record of running B2B field and executive events end-to-end, from concept through post-event reporting, that sourced and accelerated pipeline in partnership with sales.
  • Fluency in B2B event measurement, including campaign attribution in HubSpot or Salesforce, sourced versus influenced pipeline, and post-event follow-up with target accounts.
  • Experience supporting or growing an online or in-person community.
  • Based in or near Palo Alto, with working knowledge of Bay Area and Los Angeles event scenes, including venues, vendors, and relevant contacts.
  • Comfort operating with high autonomy in an early-stage environment and building processes that do not yet exist.
  • Strong project management skills and ability to manage multiple events across two markets while maintaining attention to detail.
  • Excellent written and verbal communication skills and a genuine interest in connecting with people.
  • Willingness to travel regularly to San Francisco, Los Angeles, and industry conferences; estimated travel is 20–30%.

Nice To Haves

  • Experience in social media, marketing technology, or the creator economy.
  • Experience marketing to brand, social, or marketing leaders as buyers.
  • An existing network in Bay Area tech and in Los Angeles consumer brand or creator communities.
  • Familiarity with community platforms such as Slack, Discord, or Circle and event tools such as Luma, Bizzabo, or HubSpot.
  • Prior experience as an early startup hire building a function from zero to one.

Responsibilities

  • Own end-to-end planning and execution of Nectar’s West Coast event calendar across San Francisco and Los Angeles, including customer dinners, executive roundtables, happy hours, creator meetups, and conference sponsorships and booths.
  • Run account-based event programs with sales, including executive dinners and roundtables focused on target accounts, and develop a follow-up plan for every attendee.
  • Build recurring event series in the Bay Area and Los Angeles to establish a consistent presence in both markets.
  • Manage event budgets, vendors, venues, and logistics in both cities, and create repeatable processes that support scaling.
  • Partner with sales and customer success on event strategies that generate pipeline and deepen existing customer relationships.
  • Track and report event ROI, including attendance, sourced and influenced pipeline, and customer sentiment, and use results to improve the event calendar.
  • Represent Nectar at West Coast industry conferences and manage on-site logistics, staffing, and sponsor deliverables.
  • Support the launch and growth of Nectar’s customer and industry community program, such as a Slack community, ambassador program, or customer council.
  • Help run the content and engagement cadence for the community, including AMAs, office hours, member spotlights, and peer-to-peer discussion.
  • Use in-person events to bring attendees into Nectar’s community and encourage active membership.
  • Build relationships with West Coast customers, creators, and industry voices.
  • Identify and cultivate community advocates who can support case studies, referrals, and word-of-mouth growth.
  • Share community insights and feedback with product, marketing, and customer success teams.

Benefits

  • Competitive compensation and early equity.
  • Health, vision, and dental benefits.
  • 401(k) match.
  • ClassPass membership for fitness and wellness classes.
  • $50 per month mobile stipend for all employees.
  • $50 per month internet stipend for remote employees.
  • Hybrid schedule for the Palo Alto office: four days in office, plus three remote flex days per quarter after the first three months.
  • Free lunch in the Palo Alto office.
  • $1,000 per month housing stipend for living near the Palo Alto office.
  • Fully paid commuter benefits, including a train stipend or Palo Alto parking reimbursement.
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