Private Event Services Manager

Arcis Golf•Grapevine, TX

6d•Onsite

About The Position

Cowboys Golf Club is seeking a highly organized, motivated, and hospitality-driven Private Event Services Manager to help plan and execute exceptional events at its golf destination. The role coordinates event logistics, communicates with clients, and works with multiple departments to ensure events meet the club’s standards. The ideal candidate is detail-oriented, personable, proactive, and able to manage multiple priorities in a fast-paced environment. This position is suited to someone who enjoys creating memorable experiences, building relationships, and contributing to a team committed to outstanding service. The position assists with private events, golf tournaments, corporate outings, banquets, and social gatherings. It involves preparing event materials, coordinating setups and on-site details, serving as a contact for clients and vendors during assigned events, and supporting accurate records and follow-up. The role may require evening, weekend, and holiday availability based on event schedules, as well as standing, walking, and assisting with event setup in indoor and outdoor environments.

Requirements

Strong organizational skills and exceptional attention to detail.
Excellent verbal and written communication skills.
Ability to multitask, prioritize responsibilities, and meet deadlines.
Professional demeanor and a strong commitment to guest satisfaction.
Ability to work independently and collaborate effectively with multiple departments.
Flexible availability, including evenings, weekends, and holidays based on event schedules.
Ability to stand and walk for extended periods during events.
Ability to assist with event setup, including moving supplies, tables, and event materials.
Ability to work in indoor and outdoor environments.
Ability to lift up to 25 pounds as needed.

Nice To Haves

Previous experience in event coordination, hospitality, catering, golf operations, or customer service.
Proficiency in Microsoft Office and other administrative software.

Responsibilities

Assist with planning, coordinating, and executing private events, golf tournaments, corporate outings, banquets, and social gatherings.
Communicate with clients before events to confirm details, timelines, guest counts, and special requests.
Prepare and maintain banquet event orders (BEOs), event timelines, room diagrams, and setup instructions.
Coordinate with food and beverage, golf operations, outside services, and other departments to communicate event details accurately.
Assist with event setup, room inspections, on-site coordination, and breakdown as needed.
Serve as a point of contact for clients and vendors during assigned events, addressing questions and resolving issues promptly.
Ensure event spaces are properly prepared, organized, and maintained according to club standards.
Maintain accurate event records and assist with scheduling, administrative tasks, and client follow-up.
Anticipate client needs and identify opportunities to enhance the guest experience.
Uphold Cowboys Golf Club’s service standards, professionalism, and commitment to hospitality.
Perform other duties as assigned to support the events team.