Private Event Services Manager

Arcis Golf • Chandler, AZ

1d

About The Position

The Private Event Services Manager is responsible for planning, coordinating, and executing private events at Ocotillo Golf Club, including weddings, social functions, member celebrations, corporate outings, golf tournaments, and special club events. The manager serves as the primary client liaison from contract through event completion, supporting exceptional service, revenue optimization, and memorable guest experiences in keeping with the Club’s brand and hospitality standards.

The position coordinates with culinary, banquet, audiovisual, golf operations, and clubhouse teams; oversees event timelines, room diagrams, confirmations, setup, service, and guest satisfaction; and helps train banquet staff. It also manages event deposits, billing, invoicing, labor forecasts, staffing coordination, revenue and cost tracking, budgets, records, timelines, and contracts. The manager supports member relations and major Club events, and participates in club culture and member engagement initiatives.

Requirements

• Minimum 3–5 years of experience in private events, catering sales, banquet management, or hospitality events.
• Proven track record in event sales, client experience, and event execution.
• Strong knowledge of banquet service, food and beverage operations, and event logistics.
• Ability to multitask in a high-volume, fast-paced environment.
• Exceptional organizational, communication, and interpersonal skills.
• Proficiency with event management systems, POS, and Microsoft Office.
• Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• Country club, resort, hotel, or upscale venue experience is strongly preferred.

Responsibilities

• Serve as the primary point of contact for clients throughout the event planning process.
• Assist clients with menu selections, beverage packages, rentals, décor, and event layouts.
• Coordinate with culinary, banquet, audiovisual, golf operations, and clubhouse departments.
• Oversee event timelines, room diagrams, final confirmations, and communication of event details.
• Attend events as required to oversee setup, service flow, staffing, and guest satisfaction.
• Resolve issues in real time with professionalism and grace.
• Act as the lead service ambassador for hosts and VIP guests.
• Maintain high standards of appearance, professionalism, and hospitality.
• Partner with Banquet Managers, Service Managers, and Culinary Leadership.
• Assist with training banquet staff on service standards and event flow.
• Promote accountability, hospitality, and teamwork.
• Manage event deposits, billing accuracy, and final invoicing.
• Forecast labor needs and coordinate staffing with Food & Beverage leadership.
• Track revenue, cost of sales, and budget performance.
• Maintain event records, timelines, and contracts in the event management system.
• Deliver a personalized planning experience for club members and guests.
• Support tournaments, galas, holiday events, themed dining, and other major Club events.
• Participate in club culture and member engagement initiatives.

Benefits

• Performance-based incentive opportunities
• Health, dental, and vision benefits
• Retirement benefits
• Paid time off and holidays
• Club privileges and dining benefits
• Professional development and growth opportunities
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed