Private Event Services Manager

Arcis Golf•Grapevine, TX
•Onsite

About The Position

Cowboys Golf Club is seeking a highly organized, motivated, and hospitality-driven event professional to help plan and execute exceptional events at its golf destination. The role coordinates event logistics, communicates with clients, and works with multiple departments to ensure events meet club standards. The successful candidate is detail-oriented, personable, proactive, and comfortable managing multiple priorities in a fast-paced environment. The position offers an opportunity to create memorable guest experiences, build relationships, and contribute to a team focused on outstanding service.

Requirements

  • Strong organizational skills and exceptional attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to multitask, prioritize responsibilities, and meet deadlines.
  • Professional demeanor and a strong commitment to guest satisfaction.
  • Ability to work independently while collaborating effectively with multiple departments.
  • Flexible availability, including evenings, weekends, and holidays based on event schedules.
  • Ability to stand and walk for extended periods during events.
  • Ability to assist with event setup, including moving supplies, tables, and event materials as needed.
  • Ability to work in both indoor and outdoor environments.
  • Ability to lift up to 25 pounds as needed.

Nice To Haves

  • Previous experience in event coordination, hospitality, catering, golf operations, or customer service.
  • Proficiency in Microsoft Office and other administrative software.

Responsibilities

  • Assist with planning, coordinating, and executing private events, golf tournaments, corporate outings, banquets, and social gatherings.
  • Communicate with clients before events to confirm details, timelines, guest counts, and special requests.
  • Prepare and maintain event documents, including banquet event orders (BEOs), event timelines, room diagrams, and setup instructions.
  • Coordinate with food and beverage, golf operations, outside services, and other departments to ensure event details are communicated accurately.
  • Assist with event setup, room inspections, on-site coordination, and breakdown as needed.
  • Serve as a point of contact for clients and vendors during assigned events, addressing questions and resolving issues promptly.
  • Ensure event spaces are properly prepared, organized, and maintained according to club standards.
  • Maintain accurate event records and assist with scheduling, administrative tasks, and client follow-up.
  • Anticipate client needs and identify opportunities to enhance the overall guest experience.
  • Uphold Cowboys Golf Club's service standards, professionalism, and commitment to hospitality.
  • Perform other duties as assigned to support the success of the events team.
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