Dental Front Desk Jobs

About The Position

Requirements

• Previous experience in a dental customer service or administrative role.
• Strong communication and interpersonal skills.
• Ability to self-start, multitask, and work in a fast-paced environment.
• Reliability, punctuality, and professionalism.
• Basic computer skills and comfort with digital scheduling systems.

Nice To Haves

• Experience in a dental office.
• Knowledge of dental terminology, insurance benefits, and practice management software.

Responsibilities

• Greet patients and create a warm, professional first impression.
• Check patients in and out.
• Answer incoming calls and respond to patient inquiries.
• Schedule, confirm, and adjust appointments.
• Verify and update patient information and insurance.
• Process payments and collect co-pays and past balances.
• Coordinate with clinical staff to maintain efficient patient flow.
• Manage daily front desk tasks, including emails, forms, confirmations, records, and external communications.
• Maintain a clean and organized reception area.

Benefits

• Eligible full-time employees (30+ hours per week) receive medical, dental, vision, and life insurance coverage.
• Eligible full-time employees may access a variety of voluntary benefits.
• Eligible full-time employees receive paid time off and holiday pay.
• All employees may participate in a 401(k) retirement savings plan with a company match.