Front Desk

Guardian Dentistry Partners•Addison, NY

11d•Onsite

About The Position

Addison Family Dentistry is seeking a motivated, resourceful, customer-driven Dental Front Office Coordinator for its patient-centric, fully digital dental office in Addison, New York. The coordinator welcomes patients, vendors, and guests and provides day-to-day expertise in practice-level functions. The role includes administrative and clinical tasks assigned by the Practice Leader and supports a collaborative dental team. Dental office experience is preferred, but the employer is willing to train the right candidate. The schedule is Monday through Friday, with no weekends. Compensation is $18–$20 per hour. Paid vacation, paid holidays, and a 401(k) with matching contributions are offered. Health, dental, vision, life insurance, and disability insurance benefits are available to employees working 30 or more hours.

Requirements

High school degree.
Prior front desk experience in a medical or dental office.
People management or staff/project coordination experience.
Excellent oral and written communication skills.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Contribute positively to a respectful and collaborative working environment.
Facilitate patient comfort, care, and satisfaction.
Willingness to advance skills through continuing education opportunities.
Ability to report to work during scheduled shifts.

Nice To Haves

Dental office experience is preferred; the employer is willing to train the right candidate.
Eaglesoft experience is strongly preferred.

Responsibilities

Maintain accurate records and correctly post provider, insurance, and patient accounts.
Schedule and confirm patient appointments to maximize provider schedules.
Present treatment plans and financial responsibilities to patients.
Address patient concerns calmly and effectively, including in high-pressure circumstances.
Maintain a positive and professional image individually and in the workspace.
Meet expectations and responsibilities set by the Practice Leader and practice needs.
Support the clinical team as needed, including setting up and breaking down dental operatories and sterilizing instruments.
Perform other duties and responsibilities assigned by management.