Bi-Lingual Front Desk (Hampton)

DENTAL DREAMS•Hampton, VA

12d•$15 - $17

About The Position

Family Dental LLC in Hampton, Virginia, is hiring a Dental Receptionist to schedule appointments, support operational goals, and provide excellent customer service. This entry-level role offers an opportunity to learn about the dental healthcare business and provides a path toward positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager, and Office Manager. Family Dental LLC is a growing company focused on providing high-quality dental services in first-class facilities. It hires dentists and staff committed to superior patient care and seeks to provide employees with career opportunities while serving families in underserved communities.

Requirements

Bilingual in Spanish.
Customer service experience.
Experience with Dentrix and/or Eaglesoft.

Responsibilities

Maintain a high level of customer service.
Work as part of a team, emphasizing communication.
Schedule patient appointments in accordance with monthly and daily patient goals.
Answer phones and confirm appointments.
Greet and check in patients.
Accurately verify dental benefits.
Maintain detailed patient records in a fast-paced environment.
Collect payments, co-payments, and deductibles.
Create insurance claims and submit pre-authorizations to insurance companies.
Pull patient charts for future appointments when necessary.
Maintain a clean and professional office environment.
Assist with presenting and/or explaining treatment plans.