Bi-Lingual Front Desk (Hampton)

DENTAL DREAMS • Hampton, VA

11d

About The Position

Family Dental LLC is hiring a Dental Receptionist in Hampton, Virginia. The role focuses on scheduling appointments, supporting operational goals, and providing excellent customer service. It offers an entry-level introduction to the dental healthcare business and may provide a path to roles such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager, and Office Manager. The receptionist works as part of a team to support patient care and office operations.

Requirements

• Bilingual in Spanish.
• Customer service experience.

Nice To Haves

• Experience with Dentrix and/or Eaglesoft.

Responsibilities

• Maintain a high level of customer service.
• Work as part of a team, with an emphasis on communication.
• Schedule appointments to meet monthly and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Benefits

• Competitive compensation.
• Career mobility and advancement.
• Career training and development.
• Medical and vision insurance.
• Free dental treatment at the company's locations.
• Paid time off.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed