Bi/Lingual Export Coordinator

Natural Organics•Melville, NY

1d•Onsite

About The Position

Natural Organics Inc. is seeking a bilingual English/Spanish Export Coordinator to support daily operations in its onsite Export office in Melville, NY. The role assists with scheduling, client correspondence, data management, and information flow. The coordinator manages export orders from quotation through completion and readiness to ship, communicates with customers and freight forwarders, supports product registration and customer agreements, and coordinates with teams across company departments and locations. The position also handles translations, office records, promotions, product launches, international courier shipments, and trade-show materials.

Requirements

High school diploma required.
At least one year of work experience requiring written and oral communication in English and Spanish.
Fluency in both English and Spanish.
Proficiency in Microsoft Office, specifically Word and Excel.
Ability to perform basic mathematical calculations.
Comprehension and reasoning abilities.
Ability to use hands, speak, climb stairs, walk short distances, and lift up to 10 pounds.

Nice To Haves

A degree in Business is a plus.

Responsibilities

Respond to consumer inquiries and referrals.
Manage all aspects of entering export orders, from quotation through completion and readiness to ship.
Correspond with customers regarding order approvals and secure payment for orders.
Correspond with freight forwarders.
Assist the Export Manager with securing documentation needed for product registration.
Maintain and consolidate office files.
Assist other Export Team members as needed.
Open new customer accounts.
Organize and maintain new product launches.
Manage and track promotions, including promotions requested by customers.
Translate materials between Spanish and English, including marketing and legal documents.
Manage correspondence and maintain files for credit insurance.
Coordinate with the Manufacturing Facility, Operations, Research and Development, Quality Assurance, Graphics, Production, Internet Technology, Label Control Group, Accounting, and Shipping departments at the Melville, NY and Reno, NV locations.
Set up new products.
Work with the Legal department to secure customer agreements, such as Non-Disclosure Agreements and Media Agreements.
Handle international courier shipments of products and documents to customers.
Prepare materials for trade shows.