Front Desk Patient Relations Coordinator
About The Position
Premier Dental is a patient-centered, multi-doctor, specialty practice in Clyde, OH, known for delivering excellent care in a friendly, welcoming environment. They offer General Dentistry, Oral Surgery, Endodontics, and have an in-office Periodontist. Due to continued growth and internal team advancements, the practice is expanding its front desk team. This is an opportunity to join a thriving office that prioritizes career growth and team development. They are seeking a reliable, positive, and detailed-oriented Front Desk Patient Relations Coordinator who is organized, professional, self-driven, and patient-focused. The team is dedicated to exceptional patient care and seamless coordination across specialties. If you enjoy helping people and want to be part of a supportive, collaborative dental team, Premier Dental encourages you to apply.
Requirements
- Previous experience in a dental customer service or administrative role.
- Strong communication and interpersonal skills.
- Ability to be a self-starter, multitask and work in a fast-paced environment.
- Reliability, punctuality, and professionalism.
- Basic computer skills and comfort with digital scheduling systems.
Nice To Haves
- Experience in a dental office.
- Knowledge of dental terminology, insurance benefits, and practice management software.
Responsibilities
- Greeting patients and creating a warm, professional first impression.
- Checking patients in and out.
- Answering incoming calls and responding to patient inquires.
- Scheduling, confirming, and adjusting appointments.
- Verifying and updating patient information and insurance.
- Processing payments, collecting co-pays, collecting past balances.
- Coordinating with clinical staff to maintain efficient patient flow.
- Managing daily front desk tasks including emails, forms, confirmations, records, external communications, etc.
- Maintaining a clean and organized reception area.
Benefits
- Full-time employees (30+ hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits.
- Full-time employees are eligible for paid time off and holiday pay.
- All employees may participate in our 401(k) retirement savings plan, which includes a company match.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
