Front Desk
About The Position
Castleton Corners Dental is seeking a friendly, experienced office professional to serve as its front desk receptionist. The coordinator greets patients and helps create a welcoming patient experience while they wait to see the dentist or hygienist. The role also involves answering and managing phone calls, scheduling patients for doctors and hygienists, and multitasking in a fast-paced office. The employer describes the workplace as safe and welcoming. The schedule is Monday through Thursday, 7:30 a.m. to 4 p.m., with occasional Fridays as needed. The role offers an hourly rate, paid vacation and holidays, and benefits for employees working 30 hours or more.
Requirements
- Outstanding professionalism and high moral standards.
- Self-motivated work ethic.
- Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
- A driven approach to professional performance and providing quality patient care.
Nice To Haves
- Dental experience is preferred.
Responsibilities
- Complete daily insurance verifications for all scheduled patients.
- Greet patients by first name and assist them throughout their office visit.
- Provide friendly service to people entering the office or calling by phone.
- Confirm future appointments.
- Assist patients with billing questions.
- Submit insurance claims with appropriate attachments and narratives.
- Follow up on unscheduled recare and treatment appointments.
- Answer and manage phone calls and schedule patients for doctors and hygienists.
Benefits
- Guaranteed hourly rate
- Paid vacation
- Paid holidays
- 401(k) program with matching contributions
- Competitive health plan
- Dental plan
- Vision plan
- Life insurance
- Disability insurance
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
