Front Desk

Guardian Dentistry Partners • Hampstead, NC

12d

About The Position

Pierpan Family Dentistry is seeking a dynamic, experienced office professional to serve as its front desk receptionist. The role welcomes patients and helps create a positive experience while they wait to see the dentist or hygienist. It also manages phone calls and schedules appointments for doctors and hygienists in a fast-paced office requiring multitasking. The practice emphasizes a safe, welcoming atmosphere and excellent patient service.

Requirements

• 2–3 years of experience preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
• A driven personality and commitment to striving for excellence and providing the best patient care.

Nice To Haves

• Associate degree preferred.

Responsibilities

• Complete daily insurance verifications for all scheduled patients.
• Greet patients by first name and assist them throughout their office visit.
• Provide friendly service to people entering the office or calling by phone.
• Confirm future appointments.
• Assist patients with billing questions.
• Submit insurance claims with appropriate attachments and narratives.
• Follow up on unscheduled recare and treatment appointments.
• Answer and manage phone calls.
• Schedule patient appointments for doctors and hygienists.

Benefits

• Guaranteed hourly rate.
• Paid vacation.
• Paid holidays.
• 401(k) program with matching contributions.
• Competitive health, dental, and vision plans, offered at 30 hours or more.
• Life insurance and disability insurance.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed