Dental Front Desk Receptionist

Dental Nook•Colorado Springs, CO

About The Position

Dental Nook at Red Rock Canyon, a privately owned dental practice in Colorado Springs, Colorado, is seeking a friendly, outgoing, and dependable person to join its front desk team. The role focuses on creating a welcoming patient experience through warm, professional interactions and dependable administrative support. Dental experience is not required; the practice is willing to train the right candidate on dental-specific tasks and office procedures.

Requirements

  • Excellent customer service skills and a genuine enjoyment of interacting with people.
  • A friendly, personable, approachable, and welcoming manner.
  • Strong in-person and telephone communication skills.
  • Dependability, punctuality, and ownership of responsibilities.
  • Ability to multitask and stay organized.
  • Attention to detail and follow-through.
  • Comfort handling payments and using basic computer systems.
  • Ability to remain calm, patient, and professional in challenging situations.
  • Positive attitude and ability to contribute to a supportive team environment.
  • Willingness to learn, receive feedback, and grow professionally.
  • Ability to treat every patient with kindness, respect, and discretion.
  • Basic computer proficiency, organizational skills, and professionalism.

Nice To Haves

  • Previous experience in customer service, hospitality, retail, reception, or another people-focused position.

Responsibilities

  • Greet patients warmly and create a welcoming, comfortable environment.
  • Answer phone calls in a friendly, professional, and enthusiastic manner.
  • Build connections with patients and help them feel valued.
  • Schedule, confirm, and coordinate appointments.
  • Check patients in and out efficiently.
  • Collect payments and maintain accurate records.
  • Assist with patient forms and basic administrative tasks.
  • Communicate effectively with patients, clinical staff, and other team members.
  • Keep the front desk organized, clean, and running smoothly.
  • Solve problems and take initiative.
  • Help where needed to support a positive and efficient office environment.
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