Front Desk Associate - RFD

Dental Associates Group • Maineville, OH

11d

About The Position

Riversbend Family Dental is seeking an experienced, friendly, and detail-oriented dental front desk professional to support daily operations in a fast-paced dental office. The role focuses on providing exceptional patient service, handling front desk responsibilities, and helping ensure smooth patient flow. The ideal candidate is dependable, professional, team-oriented, and knowledgeable about dental insurance and payment processing.

This is a full-time position scheduled Monday through Friday, paying $23.00–$27.00 per hour based on experience. Riversbend Family Dental values professionalism, teamwork, and creating a welcoming experience for every patient.

Requirements

• Minimum of 2 years of experience in a dental clinic.
• Strong understanding of dental insurance, including verification, benefits, and claims.
• Experience collecting and posting patient and insurance payments.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a busy dental practice.
• Comfortable using dental practice management software and navigating patient accounts.
• Dependable, professional, and team-oriented.

Responsibilities

• Greet patients warmly and provide excellent customer service.
• Answer incoming calls, schedule appointments, and manage patient inquiries.
• Verify dental insurance eligibility, benefits, and coverage.
• Explain insurance benefits, treatment estimates, and patient financial responsibilities.
• Accurately collect and post patient and insurance payments.
• Maintain accurate patient accounts and assist with billing questions.
• Coordinate with clinical staff to ensure efficient patient flow.
• Maintain organized and up-to-date patient records.
• Assist with other administrative duties as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed