Front Desk Associate

Concord Hospitality Enterprises • Centennial, CO

13d • $18 - $19

About The Position

The Front Desk Associate serves as a central point of contact in the hotel and is often the first person guests encounter. The role focuses on providing guests with a positive hospitality experience and supporting front desk operations in a department that is open 24/7. Associates are valued as part of a respectful, engaging company culture, with opportunities for development through classroom and online training and education assistance.

Responsibilities

• Process credit card transactions.
• Handle the phone system, transfer calls, and assist with reservations.
• Verify, balance, and review hotel room availability.
• Perform guest check-in and check-out procedures.
• Administer guest payment policies.
• Maintain the overall appearance of the lobby.
• Know and follow hotel emergency procedures.
• Process and fold laundry and assist housekeeping with laundry.

Benefits

• Competitive pay.
• Medical plans at various coverage levels and prescription discounts.
• Vision and dental coverage.
• 401(k) retirement program with company contribution.
• Seven complimentary hotel room nights per year.
• Group life insurance equal to annual salary.
• Voluntary short- and long-term disability programs.
• Education assistance through University of Phoenix, including tuition discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed