Piedmont Regional Dental Clinic - Front Desk Assistant

Culpeper Wellness Foundation•201 District, VA
•$19 - $23

About The Position

Piedmont Regional Dental Clinic (PRDC), a nonprofit organization dedicated to improving access to quality dental care, is hiring a full-time Dental Front Desk Assistant. The assistant is the first point of contact for patients and helps create a welcoming, professional experience while supporting the clinic’s daily front office operations in a busy, team-oriented environment. The position is benefits-eligible.

Requirements

  • High school diploma or GED.
  • Excellent communication, customer service, and organizational skills.
  • Ability to multitask, stay organized, and thrive in a busy environment.

Nice To Haves

  • Previous dental or medical office experience is strongly preferred.
  • Familiarity with dental software, electronic patient records, and dental terminology.
  • Bilingual English/Spanish skills.
  • CPR certification.

Responsibilities

  • Welcome patients and provide a positive, professional experience from check-in through check-out.
  • Schedule and coordinate appointments to keep providers’ schedules running efficiently.
  • Verify insurance coverage and patient eligibility, and assist with authorizations.
  • Maintain accurate patient records and process payments.
  • Answer phones, respond to patient questions, and provide outstanding customer service.
  • Support daily front office operations and collaborate with the dental team to help ensure a smooth patient experience.

Benefits

  • Employee benefits; specific benefits are not listed.
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