Dental Front Desk Coordinator
About The Position
Dental365 is seeking a Dental Front Desk Coordinator for Grove Dental Group in Wyomissing, Pennsylvania. Front Desk Coordinators help shape the patient experience by providing welcoming, concierge-level care and supporting the smooth operation of the practice. The practice offers a modern environment with technology designed to support patient care and comfort, and describes its culture as warm and supportive, without production quotas. The posted schedule is Monday 7:30 a.m.–4:30 p.m., Tuesday 9:00 a.m.–6:00 p.m., Wednesday 7:30 a.m.–5:00 p.m., Thursday 8:00 a.m.–6:00 p.m., and Friday 7:30 a.m.–1:00 p.m. The role also includes one Saturday per month, 8:00 a.m.–1:00 p.m.; employees working that Saturday receive a weekday off. The salary range is $21–$24 per hour and may vary based on experience and responsibilities. Benefits are available at full-time employment of 30 or more hours weekly, with some benefits also available to part-time employees.
Requirements
- Prior dental experience is required.
- At least one year of experience with dental insurance is required.
- A resume showcasing a consistent and stable employment history.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required.
- Strong interpersonal communication skills.
Responsibilities
- Warmly greet and welcome patients, providing a high level of concierge care.
- Answer phones promptly and respond to messages.
- Manage schedules by entering and confirming patient appointments.
- Enter new patient records and update ledgers using Denticon.
- Collect co-payments and verify PPO/FFS insurance eligibility.
- Respond to patient billing or financial inquiries and direct patients to appropriate departments as needed.
- Assist with various office duties as directed by the Practice Manager.
Benefits
- Flexible health and vision insurance plans.
- 401(k) retirement plan with employer matching.
- Accrual of up to three weeks of paid time off.
- Company-recognized holidays.
- Bonus personal day for self-care.
- Heavily discounted in-house dental services for the employee and immediate family.
- Additional fringe benefits and ongoing perks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
