Dental Front Desk Coordinator
About The Position
Dental365 is hiring a Dental Front Desk Coordinator for Twenty First Century Dental in Tinton Falls, New Jersey. The coordinator helps shape the patient experience by providing welcoming, attentive service and supporting the practice’s front-desk operations. Duties include greeting patients, managing appointment schedules, maintaining patient records, collecting co-payments, verifying insurance eligibility, and assisting with patient billing inquiries and other office needs. The listed schedule is Monday 8:00 a.m.–6:00 p.m., Tuesday 9:00 a.m.–7:00 p.m., Wednesday 8:00 a.m.–4:00 p.m., Thursday 9:00 a.m.–7:00 p.m., and Friday 9:00 a.m.–3:00 p.m. Sunday is off. The coordinator works one Saturday per month from September through June, 8:00 a.m.–2:00 p.m., and receives one weekday off when working that Saturday. The practice describes a modern environment with technology and a supportive culture focused on health over sales, without production quotas. Career growth is encouraged and supported. Salary is listed as $25–$30 per hour, with the range potentially varying based on experience. Benefits described as available for full-time employment of 30 or more hours weekly include health and vision insurance, a 401(k) with employer matching up to 6%, paid time off accruing up to three weeks plus an annual self-care day, and discounted in-house dental services for the employee and immediate family. Some benefits may also be available to part-time employees.
Requirements
- Prior dental experience is required.
- A resume demonstrating a consistent and stable employment history.
- Exceptional organizational skills and the ability to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required.
- Strong interpersonal communication skills.
Responsibilities
- Warmly greet and welcome patients while providing concierge-level care.
- Answer phones promptly and respond to messages.
- Manage schedules by entering and confirming patient appointments.
- Enter new patient records and update ledgers using Denticon.
- Collect co-payments and verify PPO/FFS insurance eligibility.
- Respond to patient billing or financial inquiries and direct patients to appropriate departments as needed.
- Assist with office duties as directed by the Practice Manager.
Benefits
- Health and vision insurance plans.
- 401(k) retirement plan with employer matching up to 6%.
- Paid time off accruing up to three weeks, plus an annual self-care day.
- Discounted in-house dental services for the employee and immediate family.
- Additional benefits and ongoing perks for team members.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
