Dental Front Desk Coordinator

Dental365 • Plymouth, MA

3d • $24 - $28 • Onsite

About The Position

Dental365 is seeking a Dental Front Desk Coordinator for The Dental Group at The Pinehills in Plymouth, Massachusetts. Front Desk Coordinators help shape the patient experience and make a welcoming, lasting first impression. The practice describes its environment as modern and designed for comfort, with cutting-edge technology and a supportive culture that emphasizes patient health over sales and does not use production quotas.

The hiring schedule is Monday 7:00 a.m.–5:00 p.m., Tuesday through Thursday 9:00 a.m.–5:00 p.m., Friday 7:00 a.m.–2:30 p.m., and Saturday 8:00 a.m.–12:00 p.m. once per month, seasonally. Salary is listed as $24–$28 per hour, with the range potentially varying by experience and responsibilities. Benefits are available at full-time employment of 30 or more hours weekly; some benefits may also be available to part-time employees.

Requirements

• At least 2 years of prior dental front desk experience.
• A resume demonstrating a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules, including entering and confirming patient appointments.
• Enter new patient records and update ledgers accurately using Denticon.
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries and direct patients to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Benefits

• Flexible health and vision insurance plans.
• 401(k) retirement plan with employer matching.
• Paid time off accruing up to 3 weeks, plus an annual self-care day.
• Heavily discounted in-house dental services for the employee and immediate family.
• Additional benefits and ongoing perks.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed