🔥 New Job
Membership Concierge II
Life Time Inc. • Peoria, AZ1d
Concierge Jobs
3,881 jobs found — updated daily
Evening Waste Collector
Community Concierge Services • Darnestown, MD1d • $20 - $30 • OnsiteWaste Collector
Community Concierge Services • Clover, SC1d • $50 - $50 • OnsiteEvening Waste Collector
Community Concierge Services • Germantown, MD1d • $20 - $30 • OnsiteClinical Concierge MA or LPN
INTEGRIS Health • Mustang, OK1d • OnsiteConcierge
Clearwater Newport Beach • Newport Beach, CA1d • $19 - $21 • OnsiteConcierge
GUARDIAN SECURITY SERVICES • New York, NY2dConcierge
Harvard Square by Cogir • Denver, CO2dConcierge/Driver
Life Enriching Communities • New Albany, OH2d • OnsiteLicensed Clinical Social Worker
Concierge Home Care • Marianna, FL2d • $60 - $65Home Health Licensed Practical Nurse (LPN)
Concierge Home Care • Tampa, FL2d • $33 - $37 • OnsiteHome Health Occupational Therapist
Concierge Home Care • Brandon, FL2d • $70 - $75 • OnsiteCulinary Concierge
Evermore Orlando Resort • Lake Buena Vista, FL2dConcierge
Aegis Living • Carmichael, CA2d • OnsiteConcierge
PMMA (Presbyterian Manors of Mid-America®) • Wichita, KS2d • OnsiteService Concierge
Gee Automotive Companies • Portland, OR2dConcierge
Related • West Palm Beach, FL2dConcierge
Schulte Hospitality Group • Nashville, TN2dConcierge
The Durst Organization • New York, NY2d • $23 - $31 • OnsiteIntegrative Health & Longevity Coach
Matriarch Home Care Concierge • Franklin, TN2d
Membership Concierge II (Closing)
Life Time Inc.•Peoria, AZ
About The Position
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight, and member and guest engagement. You can grow your skills and build your professional network through self-directed progression through hospitality certification levels and by creating a customized succession plan to realize your professional goals. This role is the first point of contact for members and guests entering the resort. It supports member engagement and acquisition, account maintenance, membership sales and retention, and service recovery. The position is identified as a closing role.
Requirements
- High school graduate or equivalent.
- At least 1–2 years of experience in customer service or sales.
- Complete the Retention Specialist Certification within 60 days of hire.
- Demonstrated ability to multitask and deliver high-quality customer service and service recovery.
- Effective verbal communication skills.
- Comfort working in a fast-paced environment.
- Ability to stand for four hours at a time.
- Friendly and outgoing demeanor.
- Passion for serving others.
Nice To Haves
- Bachelor’s degree in Hospitality.
Responsibilities
- Serve as the first point of contact for members and guests entering the resort.
- Build relationships with members and guests by demonstrating a hospitality mindset and creating extraordinary experiences.
- Receive inbound phone calls and conduct outbound outreach to support member and guest engagement and acquisition.
- Maintain current knowledge of club programming, events, pricing, and policies, and educate members and guests accordingly.
- Assist members with account maintenance, needs, changes, and transactions, including payments for programs, services, and products.
- Serve as a key point of contact for new membership sales and member retention interactions.
- Resolve member questions and concerns through problem solving and service recovery, using appropriate tools and resources.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Build a Resume for Concierge
The resume builder that gets results.
- Get clear feedback so you look as qualified as you are
- Align your resume with the job to get further in the process, faster
- Take the guesswork out of resume writing
