Concierge Jobs

About The Position

Requirements

• Minimum 1 year receptionist experience with multiline phone system
• High School Diploma or GED
• Excellent customer service skills
• Strong interpersonal, communication, and organizational skills
• Demonstrated computer proficiency and experience in Microsoft Office and Excel applications.
• Pleasant phone manner with effective verbal and listening communication skills.
• Able to read, write, spell, do basic math, speak, and understand English.

Responsibilities

• Act as the main point of contact for information or assistance in the community and respond to guest and team member requests in a timely manner.
• Be conscious of our tenants’ safety. Monitor resident, visitor, and staff activity in the reception and lobby areas.
• Ensure that urgent matters are addressed to the relevant staff quickly and accurately.
• Respond to emergencies including Fire, Weather (Severe & Snowstorms), Power outages, Resident Elopement, 911 Calls.
• Duties may include, but are not limited to, copying, filing, typing, posting and/or distributing flyers, packing brochures, mailing marketing or other materials, updating the marketing database, maintaining office supplies, following a daily to-do list, and attending staff meetings.
• Adhere to all GLMC policies and procedures.