Concierge

Aegis Living•Carmichael, CA

2d•Onsite

About The Position

Aegis Living Carmichael is hiring a part-time Concierge to provide exceptional customer service to residents, guests, and families. The schedule is Monday, Thursday, and Friday from 4:00 p.m. to 7:00 p.m., Tuesday from 8:00 a.m. to 3:00 p.m., and Wednesday from 8:00 a.m. to 1:00 p.m. The role supports front-desk operations, helps coordinate appointments and outings, and assists the Marketing Department and Office Manager. The listed pay is $19.00 per hour.

Requirements

Compassionate and positive attitude.
Ability to remain calm and think quickly under stressful situations.
Sensitivity to resident needs and ability to build positive relationships.
Desire to exceed expectations with every interaction.
Must be willing to take a two-step TB test.

Nice To Haves

Previous experience working as a Receptionist or Concierge and/or in a supervisory role.

Responsibilities

Greet and direct visitors, families, residents, and employees to the appropriate person or place while providing exceptional customer service.
Answer phone calls professionally and handle the front desk and assigned duties.
Coordinate medical appointments and family outings with Care and Nursing Staff.
Support the smooth operation of the Marketing Department and Office Manager.
Maintain in-depth familiarity with the community layout and employees’ responsibilities.