Concierge

Sunrise Senior Living•Wheaton, IL

6d•$15 - $19

About The Position

As a Concierge at Sunrise Senior Living, you create the first impression of the community by welcoming residents, families, and visitors and ensuring a warm, safe, and organized experience. You serve as the face of the community, reflecting Sunrise’s hospitality and service standards in every interaction. The role supports daily front desk and community operations, including communications, visitor safety, resident administration, sales and marketing support, and basic office tasks. The listed pay range is 15.40–18.95.

Requirements

High School Diploma or GED.
Strong customer service and communication skills.
Organization, time management, and follow-through.
Ability to multitask in a fast-paced environment.
Proficiency in Microsoft Office and basic computer systems.
Ability to maintain professionalism and confidentiality.

Responsibilities

Greet visitors, residents, and prospective families with professionalism and warmth.
Answer and route calls promptly and take accurate messages.
Provide community overviews and support the Sales team with inquiries.
Assist with move-in preparations and marketing materials.
Maintain a welcoming front desk and Bistro area.
Support recruitment efforts and administrative data entry.
Manage appointments, mail distribution, and resident rosters.
Monitor safety protocols, visitor sign-in, and emergency procedures.
Process meal tickets and assist with basic office tasks.

Benefits

Medical, dental, vision, life, and disability plans.
Retirement savings plans.
Employee Assistance Program and discount program.
Paid time off (PTO), sick time, and holiday pay.
myFlexPay, allowing employees to get paid within hours of a shift.
Tuition reimbursement.
Sunrise may offer discretionary and/or non-discretionary bonuses, subject to position, program, and performance eligibility.

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