Service Concierge | Base + Commission - Ron Tonkin Toyota

Gee Automotive Companies•Portland, OR

About The Position

Ron Tonkin Toyota is hiring an entry-level Service Concierge in the Portland metro area. The role supports service customers and Service Advisors in a fast-paced dealership and state-of-the-art facility. It offers an opportunity to develop customer-service skills and pursue career growth in sales, service, or management, with Toyota training programs.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license and clean driving record.
  • Prior customer service experience.
  • Be at least 18 years old.
  • Pass a criminal background check and pre-employment drug screen.

Responsibilities

  • Greet and assist service customers with check-ins.
  • Stage vehicles in the service repair area.
  • Answer inbound service calls and schedule appointments.
  • Assist Service Advisors with booking repair orders, following up with customers, walking customers to their vehicles, and other duties associated with service writing.
  • Perform other duties that may arise in the service department.

Benefits

  • Commission-based compensation, up to $24 per hour.
  • Employer-subsidized medical and dental insurance with comprehensive coverage options.
  • Company-paid life insurance.
  • Employee Assistance Plan and text-based telehealth.
  • Voluntary benefits, including short- and long-term disability, critical illness, accident, pet insurance, and additional life insurance for the employee and family.
  • 401(k) with company match.
  • Paid time off accruing from Day 1.
  • Exclusive employee pricing for the employee and family on parts, service, and vehicles.
  • Toyota training programs and career paths in sales, service, or management.
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