Concierge
Harbour Village • Clayton, MO4d
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Concierge
Harbour Village•Clayton, MO
About The Position
Clarendale Clayton is recruiting a hospitality-focused Concierge to serve as the first point of contact for the community. The Concierge meets and greets residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner. The role provides telephone coverage, responds to issues, handles package deliveries and related documentation, prepares maintenance work orders, and assists the Business Office Manager with projects and assignments. This is a full-time opportunity with a starting wage of $16 per hour. The posted schedule is Saturday 11:30 a.m.–8:00 p.m., Sunday 11:00 a.m.–8:00 p.m., Tuesday 10:00 a.m.–6:30 p.m., Wednesday 11:00 a.m.–8:00 p.m., and Thursday 10:00 a.m.–6:30 p.m.
Requirements
- Demonstrate excellent telephone communication skills.
- Be comfortable using Microsoft Word, Excel, Outlook, and calendar bookings.
- Have a high school diploma or general education degree (GED).
Nice To Haves
- Previous work experience in a senior living community is preferred.
Responsibilities
- Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers warmly and professionally.
- Provide ongoing telephone coverage.
- Resolve issues raised by residents, guests, vendors, and suppliers in a way that meets organizational objectives and leaves individuals feeling appropriately served; prevent difficult situations from escalating.
- Accept delivery packages, record their receipt in a log book, and notify recipients.
- Deliver packages.
- Prepare maintenance work orders as requested by residents and staff.
- Use a computer extensively, including Microsoft applications.
- Assist the Business Office Manager with projects and assignments.
- Perform other duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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