Concierge

HumanGood • Radnor Township, PA

4d • $16 - $18

About The Position

The Concierge provides excellent hospitality and serves as the first point of contact for visitors at HumanGood’s boutique senior living community, The Mansion at Rosemont. The role shares information in person and by telephone; operates a telephone console or switchboard, computer, fax machine, and copy machine; and performs general clerical and light administrative duties. The position is full-time, with a schedule every other Saturday and Sunday from 4:00 p.m. to 12:00 a.m.

Requirements

• Prior customer service experience.
• Computer skills, including Microsoft suite, desktop publishing software, internet applications, faxing, and copying.
• High school diploma or equivalent.
• Availability that may include evenings, weekends, and holidays.

Responsibilities

• Greet residents, potential residents, families, visitors, and vendors.
• Manage internal and external calls, take messages, and communicate them to the appropriate people.
• Provide community information to inquiries in support of marketing and sales efforts.
• Assist with resident services, including transportation, mail, deliveries, and coordinating visitors.
• Operate a telephone console or switchboard, computer, fax machine, and copy machine.
• Perform general clerical and light administrative duties.

Benefits

• Health, dental, and vision plans beginning the first of the month after the start date.
• 20 days of paid time off, increasing with years of service, plus 7 company holidays.
• 401(k) with up to 4% employer match and immediate vesting.
• Health Savings Account option with employer contribution.
• Tuition reimbursement and continuing education programs.
• $25-per-line unlimited cell phone plan, plus taxes and fees.
• Cell phone stipend.
• Employer-paid employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED