Concierge (As Needed)

National Lutheran Communities & Services•Staunton, VA
•$17 - $22

About The Position

The Legacy at North Augusta is seeking a PRN Concierge to provide exceptional service to residents, families, guests, and team members. The Concierge is one of the first people visitors encounter and helps create a warm, welcoming environment while supporting the day-to-day needs of the front desk. The role offers a pay range of $16.50–$22.00 per hour, with the final offer based on experience, skills, certifications, and overall qualifications. The schedule is PRN and may include any shift.

Requirements

  • Friendly, welcoming, and professional demeanor.
  • Excellent communication and customer service skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and remain calm in a busy environment.
  • Dependability and flexibility to work PRN across any shift.
  • Ability to read and speak English.

Nice To Haves

  • Previous concierge, receptionist, hospitality, customer service, or senior living experience.

Responsibilities

  • Warmly greet residents, families, visitors, and guests.
  • Answer and direct incoming phone calls professionally.
  • Assist residents and visitors with questions and general information.
  • Monitor the reception area and help maintain a welcoming environment.
  • Support administrative and front-desk responsibilities as needed.
  • Communicate effectively with team members across the community.
  • Provide attentive, courteous, and resident-focused service.
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