Concierge

Brio Living Services • Monroe, MI

4d • $16 - $17 • Onsite

About The Position

The Day Center Concierge is a welcoming and essential part of the participant experience, creating a safe, supportive, and engaging environment from the moment participants arrive. The role provides hands-on support throughout the day while helping participants feel comfortable, connected, and cared for. Working flexibly alongside front desk, day center, clinic, and rehabilitation teams, the Concierge helps daily operations run smoothly and ensures participants receive attention, safety, and support.

The schedule is full time, 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m. The position is in the Adult Day Center at Huron Valley PACE in Monroe, Michigan. The listed compensation is $15.50–$16.78 per hour.

Requirements

• At least one year of experience working with frail elderly or long-term care populations.
• Current CPR certification, or ability to obtain it within 90 days of hire.
• ServSafe Food Handler Certification, or ability to obtain it within 90 days of hire.
• Reliable transportation and a valid driver's license.
• Ability to lift 35 pounds without assistance.
• High school diploma or GED.

Responsibilities

• Provide activities of daily living support, ambulation assistance, and one-on-one supervision.
• Transport participants within the center, including to clinic or therapy appointments.
• Facilitate activities and help integrate new participants into the program.
• Cover reception and front desk duties, including visitor tours.
• Support operations during inclement weather, including making scripted calls and handling home care assignments.
• Support on-site clinical appointments such as vision, dental, and podiatry appointments by making reminder calls, preparing participants, rooming, sanitizing, and documenting.
• Accompany and support participants during community-based medical appointments.
• Provide interpreting support as requested by interdisciplinary team members.
• Provide backup coverage in operational roles as needed, such as day center concierge, dietary aide, and reception activities.
• Respond to urgent or last-minute staffing needs involving shifts, events, or transportation changes, and help maintain flexible service coverage.
• Participate in staff training, in-service education, and meetings as required.
• Stay updated on center procedures, safety protocols, and participant care standards.

Benefits

• Tuition assistance programs and educational scholarships.
• Wellness program and reimbursement of $120 per year.
• Medical, vision, and dental insurance for full-time team members, starting on the first of the month after 30 days of hire.
• Retirement savings plan with employer contributions.
• Daily pay with the option to transfer daily earnings instantly.
• Paid time off, including 6 paid holidays and 2 floating holidays.
• Team member referral bonus of $500.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED