Concierge Jobs

About The Position

Requirements

• Ability to work a flexible schedule, including evenings and weekends.
• Excellent follow-up skills via email and phone.
• Ability to sit or stand for extended periods.
• Ability to read documents, computer screens, and data.
• Ability to hear and understand verbal communications in person, over the phone, or by computer.
• May occasionally need to lift or carry files or office supplies weighing up to 15 pounds.
• Ability to operate a computer, keyboard, mouse, and other office equipment.

Nice To Haves

• Yardi experience.
• Experience with Microsoft Office Suite, including Word and Excel.
• A valid driver's license is preferred.

Responsibilities

• Welcome residents, prospective residents, guests, and vendors, including assisting with after-hours package pickup.
• Address resident inquiries and concerns and update communication logs for active buildings.
• Provide customers with resources and maintain an open, welcoming environment for residents, customers, vendors, and neighbors.
• Develop broad knowledge of the community and surrounding area.
• Market the property.
• Maintain positive relationships with residents and support open, effective communication between residents and community representatives.
• Assist with resident events and initiatives.
• Post on social media, blog, and support the property's internet presence.
• Work with the site team to help ensure events provide a sociable and pleasurable environment.
• Ensure the Community Amenities area has proper inventory.
• Communicate proactively with management about issues or concerns.
• Maintain the work area at an appropriate level of presentation.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
• Bonus.