Monday-Friday

Senior Lifestyle•Beaverton, OR

About The Position

The Concierge provides assistance to residents, guests, and vendors in the community, helping create a welcoming and supportive experience. The position is part-time and scheduled Monday through Friday, 11:00 AM to 3:00 PM. Responsibilities include greeting residents and assisting visitors, prospective residents, and families; answering telephone calls; and, as requested, monitoring surveillance cameras, door alarms, life safety systems, and building alarms and investigating unusual activity. The Concierge processes reports such as work orders, incidents, and concerns; receives packages, plants, and prescription drugs for delivery or holding as requested; maintains sign-in/out logs for community keys and gate passes; and assists other departments with administrative functions. The role also involves ensuring that resident, family, and employee concerns receive timely responses and follow-up, while maintaining a positive and professional demeanor toward residents, visitors, and coworkers. The employer describes its mission through HEART: Hospitality, Excellence, Appreciation, Respect, and Teamwork. Eligible team members may receive health, dental, and vision coverage, retirement benefits, short- and long-term disability, and paid time off. All positions are eligible to use DailyPay to access earned wages before the next payday. Employees must provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs; government requirements or exclusions may apply.

Requirements

Clear and effective communication in English.
Highly proficient computer skills.
Proficiency with Outlook, Excel, and Word.
Compassionate, professional, kind, engaging, empathetic, and helpful manner.
Ability to work as part of a team and handle multiple tasks efficiently.
Ability to make independent decisions when circumstances warrant.
Ability to maintain a positive and friendly demeanor toward residents and coworkers.
Proof of COVID-19 vaccination, unless exempt due to medical, religious, or personal beliefs; government requirements or exclusions may apply.

Nice To Haves

Three months of related experience is preferred.

Responsibilities

Greet residents and provide general assistance to visitors, prospective residents, and families.
Answer telephone calls.
As requested, monitor surveillance cameras, door alarms, life safety systems, and building alarms, and investigate unusual activity.
Process reports, including work orders, incidents, and concerns.
Receive packages, plants, prescription drugs, and other items, and deliver or hold them as requested.
Maintain sign-in/out logs for community keys and gate passes.
Assist other departments with administrative functions.
Ensure resident, family, and employee concerns receive timely responses and follow-up to support customer satisfaction.
Maintain a positive and professional demeanor toward residents, visitors, and coworkers.