Concierge Security Supervisor - Corporate

GardaWorld•Portland, OR

1d•Onsite

About The Position

GardaWorld Security Services is hiring a Concierge Security Supervisor for a corporate site in Portland, Oregon. The role combines concierge-style customer service with access control, patrols, incident response, and supervision of security staff. The supervisor oversees day-to-day security service at the facility, maintains operational records and post orders, and serves as a liaison among GardaWorld, the client, and assigned staff. The position calls for independent judgment, sound decision-making, and a focus on safety and high-quality service. The schedule is full-time, Sunday through Thursday, from 11 p.m. to 7 a.m., for 40 hours per week. The hourly wage is $26.90. GardaWorld offers a benefits package that includes medical, dental, and vision insurance, a 401(k) with employer matching, paid time off, paid holidays, disability coverage, and life insurance options. Uniforms are provided at no cost, and career growth opportunities are available.

Requirements

Be authorized to work in the United States.
Provide documentation of a high school diploma or GED.
Pass an extensive screening process.
Have exceptional customer service skills.
Have basic phone and computer skills.
Have at least one year of security supervisory experience.

Nice To Haves

Security, military, or law enforcement experience.
Customer service experience.

Responsibilities

Welcome visitors, verify their identities, and guide them.
Manage access control.
Perform regular patrols to identify potential risks.
Inspect security equipment and report maintenance needs.
Respond to incidents, provide first aid, and coordinate with emergency teams.
Answer questions in person or by phone.
Write incident reports and communicate security concerns.
Ensure the safety and protection of individuals and property.
Integrate GardaWorld Security core values throughout business practices.
Supervise day-to-day security service at the facility and ensure it meets high standards.
Maintain operational logs, records, and post orders appropriately.
Develop and maintain effective relationships with clients and employees, serving as a liaison between GardaWorld, the client, and assigned staff.
Promote a goal of zero safety incidents and maintain a robust safety culture and program appropriate to the operating environment.
Review security officer schedules and staffing levels to identify opportunities to improve operations, decrease risk, and reduce costs where possible.
Direct, supervise, and support shift officers.
Manage employees on the shift at the assigned job site.
Maintain a healthy, professional relationship with the client at the assigned site.
Exercise independent judgment and sound decision-making in performing duties.
Perform additional duties as assigned.