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Concierge Hospitality Specialist

RicohWashington, DC
$22 - $24Onsite

About The Position

This position works closely with office administration to ensure the organization effectively represents the customer's culture externally. Responsibilities include greeting visitors and callers, coordinating conference room scheduling, preparing for key client visits (e.g., signage, workspace setup), and managing client travel arrangements when needed. The role also supports company-wide events such as parties, group functions, and department meetings, and may involve general clerical duties including reception, copying, mail services, and shipping/receiving.

Requirements

  • High school diploma or equivalent
  • 1–3 years of experience in a related field
  • Strong organizational and coordination skills
  • Demonstrated customer service excellence
  • Proficiency in Microsoft Office Suite and general PC skills
  • Strong problem-solving abilities
  • Ability to operate audio-visual equipment
  • Ability to work with minimal supervision

Nice To Haves

  • Experience working in a corporate headquarters environment preferred

Responsibilities

  • Greet visitors and guests; validate against guest lists and provide badges and parking validation as required
  • Serve as company concierge to guests, clients, and staff, including facility tours and recommendations (hotels, restaurants, local attractions)
  • Coordinate catering for meetings with internal teams and vendors
  • Maintain and update company phone and speed dial directories
  • Schedule meeting rooms and ensure proper setup and supplies are ready prior to meetings
  • Assist with audio-visual equipment for meetings
  • Provide backup clerical support for Executive Assistants
  • Support additional departmental or non-client business activities as needed
  • Assist in daily facility management operations
  • Perform other duties as assigned
  • Create proposals within customer systems and print production environments
  • Provide support to executive-level, client-facing staff
  • Coordinate vendor procurement for special projects
  • Represent the culture and brand of both Ricoh and the customer

Benefits

  • Medical insurance options
  • Dental insurance options
  • Life insurance options
  • Disability insurance options
  • Retirement Savings Plan (401K)
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA) investments
  • Team member tuition assistance programs
  • Paid vacation time
  • Paid holidays annually

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