Concierge

Sagora Senior Living•The Village, OK

4d•Onsite

About The Position

The Concierge creates a welcoming first impression for the senior living community by greeting residents and visitors in person and over the phone. The role oversees the front desk and reception area, supports effective telephone and mail communications, provides accurate information, and assists with community security procedures and emergencies. The position is PRN and requires availability for any shift, as needed, at Elison Independent Living of Statesman Club.

Requirements

Multitasking and time-management skills.
Excellent customer service and organizational skills.
Competency in Microsoft applications, including Word, Excel, and Outlook.
Ability to maintain integrity and confidentiality.
Excellent verbal and written communication skills, including the ability to communicate effectively with residents, families, and other team members.

Nice To Haves

High school diploma or GED preferred.
Six months of related experience preferred.

Responsibilities

Oversee the front desk and greet guests.
Manage the reception area and maintain effective internal and external telephone and mail communications to present a professional image.
Direct calls and take messages as appropriate.
Keep the lobby area clean and presentable daily.
Assist associates as needed at the front desk.
Make rounds around the community as necessary for security procedures.
Provide basic and accurate information in person and via phone or email.
Respond to emergency boards as needed.

Benefits

Company-paid telemedicine service for benefit-eligible team members.
On-Demand Pay, allowing team members to request a pay advance.
Discount and rewards program for electronics, food, car buying, travel, fitness, and more.
Health, dental, vision, disability, and life insurance.
Flexible Spending Account.
Dependent Care Flexible Plan.
Health Savings Account.
401(k) retirement savings plan with company matching.
Paid time off and holiday pay.
Team Member Assistance Program with counseling services.
Discounted meal tickets.
Referral bonus program.
Tuition assistance for programs directly related to the team member's position.
Lasting relationships with residents.