Car Wash Manager Jobs

About The Position

Requirements

• Strong customer service mindset and excellent communication skills.
• Demonstrated leadership, teambuilding, and performance management abilities.
• Ability to work effectively in a fast-paced, hands-on outdoor environment.
• Strong problem-solving and decision-making skills.
• Reliable, self-motivated, organized, and able to independently run all aspects of site operations.
• Flexible schedule, including weekends and holidays.
• Ability to stand for long periods and perform light physical tasks.

Nice To Haves

• Previous site management or multi-team leadership experience.
• Experience in retail, service, hospitality, or other customer-facing roles.
• Mechanical aptitude for overseeing equipment checks and maintenance.
• Experience in sales-driven environments or membership programs.
• Prior management experience in car wash, retail, restaurant, service, or field operations.

Responsibilities

• Recruit, hire, train, coach, and performance manage team members, including the Assistant Site Manager, Shift Leads, and Team Members.
• Build and reinforce a positive, growth-minded culture grounded in company values.
• Conduct ongoing development conversations and prepare future leaders for advancement.
• Ensure staff consistently follow safety, customer service, and operational standards.
• Create a welcoming, service-oriented customer environment and resolve escalated customer concerns.
• Coach the team on customer engagement and lead membership growth strategies, sales coaching, and service recommendations.
• Own daily operational workflow and ensure efficiency, accuracy, and safety.
• Maintain equipment reliability through preventative maintenance, repairs, and vendor support.
• Ensure the site meets company standards for quality, cleanliness, and throughput.
• Analyze operational metrics and implement improvements to increase performance and reduce downtime.
• Set and manage site-level sales, membership, labor, and operational targets.
• Lead sales initiatives, promotions, and team-wide upselling behaviors.
• Monitor KPIs and adjust staffing, processes, or workflow to achieve results.
• Manage site expenses, inventory, and cost controls.
• Enforce health, safety, and environmental protocols and ensure adherence to company policies, operating procedures, and quality standards.
• Address risks, incidents, and equipment failures promptly and effectively.
• Conduct regular audits and site inspections to ensure consistency and compliance.
• Develop Assistant Site Managers and Shift Leads and partner with the Market Director.