Business Operations Manager Jobs

About The Position

Requirements

• 4–6 years of eCommerce experience managing Amazon.
• Bachelor of Arts or Bachelor of Science degree required.
• Strong analytical skills and the ability to derive insights from data and translate them into actionable plans.
• Proficiency in Microsoft Office.
• Proficiency in Amazon Vendor Central, AMS, Brand Registry, and eCommerce analytics tools such as Helium10, Catapult, Keepa, or similar.
• Proficiency with forecasting, inventory management, data analytics, P&L development, budget management, merchandising, and digital marketing.
• Excellent communication and interpersonal abilities to collaborate effectively with internal and external cross-functional partners.
• Strong analytical and project management skills.
• Strong oral and written communication skills with internal and external partners.
• Strong attention to detail and ability to manage multiple projects.
• Ability to multitask and manage a high volume of deadlines.
• Highly motivated, able to thrive and multitask in a fast-paced, demanding environment, and passionate about cosmetics.

Nice To Haves

• Experience managing Amazon 1P and/or Premium Beauty.
• Experience in beauty or premium categories.

Responsibilities

• Support the Amazon account team with all needs related to the Amazon business.
• Lead the cross-functional operational and commercial lifecycle of tarte’s Amazon Premium Beauty business.
• Develop and execute short- and long-term strategies to accelerate Amazon growth while maintaining brand equity and profitability.
• Develop and implement operational plans, policies, and procedures to optimize business performance.
• Drive forecasting needs, revenue planning, and sell-in and sell-through analysis.
• Monitor and improve Amazon-specific KPIs, including NetPPM, ASP, buyability, conversion rate, in-stock percentage, CRaP avoidance, chargebacks, Share of Voice, and content compliance.
• Analyze product-category top sellers, competitive landscapes, and growth opportunities to identify ways to gain a competitive advantage on Amazon.
• Monitor and report infringements in Brand Registry.
• Identify assortment, promotion, and pricing strategies to grow contribution margin and optimize product lifecycle performance.
• Lead backend operations in Vendor Central, including product setup, Vine, and BTR.
• Partner with Retail Operations on key KPIs, inventory flow, purchase order tracking, case-pack optimization, and logistics troubleshooting.
• Partner with demand planning on promotional forecasts, launch planning, and forecast accuracy.
• Maintain healthy retail inventory through proactive forecasting and replenishment planning, and by minimizing chargebacks and shortages.
• Manage chargebacks and develop strategies to minimize their impact.
• Analyze traffic, search trends, and keyword performance to inform product positioning and advertising efficiency.
• Partner with internal digital marketing and creative teams on Amazon merchandising and marketing campaigns.
• Ensure A+ content and the Brand Store align with brand standards and are optimized for conversion.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Access to health and wellness programs.
• Paid vacation and holidays.
• Summer Fridays.
• Birthdays off.
• Paid volunteer time.
• Makeup gratis.
• Employee discount on tarte.com.
• Team give-back initiatives.
• Friendly, fun, creative, and collaborative work environment.