Amazon Business Operations Manager

tarte cosmetics•New York, NY

3d•$80,000 - $115,000

About The Position

The Amazon Business Operations Manager supports tarte’s Key Accounts team and reports to the Key Accounts Director. The role serves as the cross-functional lead for tarte’s Amazon Premium Beauty business, managing its operational and commercial lifecycle in a fast-paced, changing environment. The manager develops and executes strategies to grow Amazon sales while protecting brand equity and profitability, and uses operational planning, forecasting, KPI management, and market analysis to improve business performance. The position oversees Vendor Central operations, inventory and logistics coordination, chargeback mitigation, product assortment and pricing, and Amazon merchandising and marketing support. It also works with internal teams and external partners to optimize product performance, retail inventory health, content, and advertising efficiency.

Requirements

4–6 years of experience in eCommerce managing Amazon.
Bachelor of Arts or Bachelor of Science degree required.
Strong analytical skills and the ability to derive insights from data and translate them into actionable plans.
Proficiency in Microsoft Office.
Proficiency in Amazon Vendor Central, AMS, Brand Registry, and eCommerce analytics tools such as Helium10, Catapult, Keepa, or similar.
Proficiency with forecasting, inventory management, data analytics, P&L development, budget management, merchandising, and digital marketing.
Excellent communication and interpersonal abilities to collaborate effectively with internal and external cross-functional partners.
Strong demonstrated analytical and project management skills.
Strong oral and written communication skills with internal and external partners.
Strong attention to detail and ability to manage multiple projects.
Ability to multitask and manage a high volume of deadlines.
Highly motivated, able to thrive and multitask in a fast-paced and demanding environment, and passionate about cosmetics.

Nice To Haves

Experience managing Amazon 1P/Premium Beauty.
Experience in beauty or premium categories.

Responsibilities

Support the Amazon account team with all needs related to the Amazon business.
Serve as the cross-functional lead for tarte’s Amazon Premium Beauty business, managing the full operational and commercial lifecycle.
Develop and execute short- and long-term strategies to accelerate Amazon growth while maintaining brand equity and profitability.
Develop and implement operational plans, policies, and procedures to optimize business performance.
Drive forecasting needs, revenue planning, and sell-in and sell-through analysis.
Monitor and improve Amazon-specific KPIs, including NetPPM, ASP, buyability, conversion rate, in-stock percentage, CRaP avoidance, chargebacks, Share of Voice, and content compliance.
Develop an understanding of product-category best sellers, competitive landscapes, and growth opportunities to identify ways to gain a competitive advantage on Amazon.
Monitor and report infringements in Brand Registry.
Identify assortment, promotion, and pricing strategies to grow contribution margin and optimize product lifecycle performance.
Lead backend operations in Vendor Central, including product setup, Vine, and BTR.
Partner with Retail Operations on key KPIs, inventory flow, purchase order tracking, case-pack optimization, and logistics troubleshooting.
Partner with demand planning on promotional forecasts, launch planning, and forecast accuracy; support healthy retail inventory through forecasting, replenishment planning, and minimizing chargebacks and shortages.
Manage chargebacks and develop strategies to minimize their impact.
Analyze traffic, search trends, and keyword performance to influence product positioning and advertising efficiency.
Partner with internal digital marketing and creative teams to support Amazon merchandising and marketing campaigns.
Ensure A+ content and the Brand Store align with brand standards and are optimized for conversion.