Amazon Content Operations Intern

AMOREPACIFIC US, INC • New York, NY

4d • $18 - $21

About The Position

The Amazon Content Operations Intern supports the end-to-end management, optimization, and execution of digital content across Amazon product detail pages (PDPs), A+ Content modules, Amazon media placements, and Brand Stores for Amorepacific brands. The role is intended for recent graduates and early-career professionals interested in eCommerce content strategy, digital merchandising, and customer experience optimization. Working closely with the Content Operations Manager and cross-functional business partners, the intern manages content workflows, supports new product launches, optimizes content using data and customer insights, and helps deliver high-quality customer experiences across Amazon. The position offers hands-on ownership of high-impact projects.

The intern assists with day-to-day content operations; manages uploads, publication, and maintenance of digital content; checks assets for alignment with brand guidelines, Amazon policies, and customer experience best practices; and supports creative briefs and content recommendations. The role also involves quality assurance audits, cross-functional coordination, analysis of SEO performance and customer feedback, and preparation of insights and performance summaries.

Requirements

• Bachelor's degree in Marketing, Business, Communications, Digital Marketing, Merchandising, or a related field.
• Strong interest in eCommerce, digital marketing, content strategy, or retail media.
• Exceptional attention to detail and ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Experience collaborating in team environments, including academic, internship, or extracurricular settings.

Nice To Haves

• Previous internship experience.

Responsibilities

• Assist in day-to-day content operations to ensure accuracy, consistency, and timely updates across Amazon brand assets.
• Manage the upload, publication, and maintenance of PDP imagery, A+ Content modules, media placements, and Brand Store assets for product launches and ongoing optimization.
• Ensure content aligns with brand guidelines, Amazon policies, and customer experience best practices.
• Partner with the Amazon Content Operations Manager to develop creative briefs and content recommendations for PDP, A+ Content, and Brand Store enhancements.
• Conduct quality assurance audits ahead of seasonal moments, product launches, and promotional events.
• Coordinate with content, marketing, account management, and agency partners to track project timelines, approvals, and deliverables.
• Participate in cross-functional meetings and learn and improve workflow processes.
• Analyze SEO performance data and keyword trends using Vendor Central and other tools to inform content optimization and improve product discoverability.
• Evaluate customer reviews, search behavior, and feedback trends to identify opportunities to enhance product content, answer customer questions, and improve conversion.
• Prepare insights, recommendations, and performance summaries for cross-functional stakeholders to support data-informed content decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern