Amazon Operations Specialist

Zulay Kitchen•Clearwater, FL

23h•Onsite

About The Position

Zulay Kitchen is seeking a detail-oriented, proactive, and results-driven Amazon Operations Specialist to help manage the day-to-day operations of its Amazon business, including inventory, product listings, account health, and issue resolution. The role requires hands-on experience with the Amazon Seller Central backend and familiarity with its tools and processes. The successful candidate will bring a solid foundation in Amazon operations, learn quickly, and enjoy solving problems. The position is based in Clearwater, Florida, and is in-office only. The schedule is Monday through Friday, 9 AM to 6 PM. The specialist will work in a fast-paced, collaborative environment and contribute directly to the success of Zulay Kitchen's Amazon business while developing Amazon operations and e-commerce skills.

Requirements

Previous hands-on experience working in the backend of Amazon Seller Central is required.
Familiarity with Amazon product listings, inventory management, and seller account operations.
Understanding of Amazon FBA and fulfillment processes.
Experience navigating Seller Central, troubleshooting issues, and communicating with Amazon Support.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Comfort using Excel, Google Sheets, and other business tools.
Excellent communication and problem-solving skills.

Nice To Haves

Experience working for an Amazon-based e-commerce brand.
Knowledge of Amazon listing optimization, product variations, and account health.
Experience with inventory forecasting and shipment coordination.

Responsibilities

Monitor inventory levels, forecast replenishment needs, and coordinate product reorders.
Identify and resolve inventory issues to prevent lost sales.
Manage and update Amazon product listings, including images, descriptions, keywords, and product information.
Troubleshoot listing errors, missing images, and products that are not displaying correctly.
Help improve product visibility and ensure listings meet Amazon requirements.
Monitor Amazon account health and address policy or compliance issues.
Identify and resolve restricted, suppressed, or inactive product listings.
Stay informed about Amazon policies to keep the account in good standing.
Open and manage Amazon Seller Support cases related to listings, inventory, and account issues, and follow up until issues are resolved.
Investigate stranded, damaged, unavailable, or incorrectly classified inventory.
Work with Amazon Support to resolve inventory discrepancies and recover inventory when possible.
Identify recurring issues and help improve processes to prevent them.