eCommerce Operations Specialist – Amazon & Retail Platforms

Freudenberg Group

2d•$65,000 - $85,000•Remote

About The Position

Freudenberg Household Products LP is seeking an eCommerce Operations Specialist to manage product listings and digital shelf content across major online retail platforms, including Amazon, Walmart, Target, Home Depot, and TikTok Shop. The role focuses on catalog accuracy, content optimization, storefront and rich media management, and monitoring digital shelf performance. The specialist partners with Sales in the U.S. and Canada, Supply Chain, Brand Marketing, and BI to support accurate listings, promotional readiness, and effective issue resolution. The role is remote from a U.S. home office during Central Time Zone business hours, with occasional travel to the U.S. and Canada. The expected annual salary range is $65,000–$85,000 USD; compensation depends on qualifications, experience, education, and alignment with the role.

Requirements

At least 2 years of experience in eCommerce operations, digital merchandising, online catalog management, or marketplace management.
Experience managing digital content for a CPG company on a major online retail platform.
Ability to work remotely from a U.S. home office during Central Time Zone business hours.
Strong Excel skills and comfort working with structured data.
Ability to communicate clearly with cross-functional partners and build trust through transparency and follow-through.
Ability to represent eCommerce professionally with internal and external stakeholders.
Ability to manage high-volume detail work without sacrificing quality, manage multiple priorities, and drive cross-functional adoption.

Nice To Haves

Bachelor’s degree in business, marketing, communications, analytics, or a related field.
Hands-on experience with Amazon Vendor Central or Seller Central.
Experience with Walmart Item 360, Target Partners Online, Home Depot Supplier Hub, or social commerce platforms.
Familiarity with content syndication or digital shelf tools.
Ability to bring solutions, improve processes, and identify content gaps before they become issues.

Responsibilities

Complete end-to-end item setup across Amazon Vendor Central, Seller Central, Walmart Item 360, Target Partners Online, Home Depot Supplier Hub, and TikTok Shop.
Maintain catalog data integrity, including GTIN alignment, case pack accuracy, logistics specifications, compliance flags, and attribute completeness.
Resolve suppressed listings, incorrect categorization, duplicate ASINs, and contribution conflicts.
Publish and optimize product titles, bullets, descriptions, images, videos, and A+ content.
Manage variations, parent-child structures, seasonal bundles, and multipacks.
Track content acceptance, quality-control accuracy, image validation, and retailer-specific compliance requirements.
Maintain and update the Amazon Brand Store and equivalent storefronts.
Deploy rich media modules, comparison charts, infographics, and enhanced content in coordination with internal teams, aligning assets with strategy, messaging, and brand standards.
Monitor digital shelf metrics, including conversion, traffic, SEO indexation, content health, detail page errors, and buy box stability.
Identify and address performance issues across major retailers and support experimentation such as A/B testing, messaging tests, and media uplifts.
Partner with Sales in the U.S. and Canada, Supply Chain, Brand Marketing, and BI to drive execution.
Communicate listing status, risks, and commercial impacts clearly and proactively.
Support promotional readiness through timely content updates and item accuracy.