Amazon Business Operations Manager

tarte cosmetics • New York, NY

2d

About The Position

The Amazon Business Operations Manager supports the Key Accounts team in a fast-paced, changing environment and reports to the Key Accounts Director. The role serves as the cross-functional lead for tarte’s Amazon Premium Beauty business, overseeing its operational and commercial lifecycle. The manager develops strategies to accelerate Amazon growth while maintaining brand equity and profitability, and works with internal and external partners to improve business performance.

Requirements

• 4–6 years of eCommerce experience managing Amazon.
• Bachelor of Arts or Bachelor of Science degree required.
• Strong analytical skills and the ability to derive insights from data and translate them into actionable plans.
• Proficiency in Microsoft Office.
• Proficiency in Amazon Vendor Central, AMS, Brand Registry, and eCommerce analytics tools such as Helium10, Catapult, Keepa, or similar.
• Proficiency with forecasting, inventory management, data analytics, P&L development, budget management, merchandising, and digital marketing.
• Excellent communication and interpersonal abilities to collaborate effectively with internal and external cross-functional partners.
• Strong analytical and project management skills.
• Strong oral and written communication skills with internal and external partners.
• Strong attention to detail and ability to manage multiple projects.
• Ability to multitask and manage a high volume of deadlines.
• Highly motivated, able to thrive and multitask in a fast-paced, demanding environment, and passionate about cosmetics.

Nice To Haves

• Experience managing Amazon 1P and/or Premium Beauty.
• Experience in beauty or premium categories.

Responsibilities

• Support the Amazon account team with all needs related to the Amazon business.
• Lead the cross-functional operational and commercial lifecycle of tarte’s Amazon Premium Beauty business.
• Develop and execute short- and long-term strategies to accelerate Amazon growth while maintaining brand equity and profitability.
• Develop and implement operational plans, policies, and procedures to optimize business performance.
• Drive forecasting needs, revenue planning, and sell-in and sell-through analysis.
• Monitor and improve Amazon-specific KPIs, including NetPPM, ASP, buyability, conversion rate, in-stock percentage, CRaP avoidance, chargebacks, Share of Voice, and content compliance.
• Analyze product-category top sellers, competitive landscapes, and growth opportunities to identify ways to gain a competitive advantage on Amazon.
• Monitor and report infringements in Brand Registry.
• Identify assortment, promotion, and pricing strategies to grow contribution margin and optimize product lifecycle performance.
• Lead backend operations in Vendor Central, including product setup, Vine, and BTR.
• Partner with Retail Operations on key KPIs, inventory flow, purchase order tracking, case-pack optimization, and logistics troubleshooting.
• Partner with demand planning on promotional forecasts, launch planning, and forecast accuracy.
• Maintain healthy retail inventory through proactive forecasting and replenishment planning, and by minimizing chargebacks and shortages.
• Manage chargebacks and develop strategies to minimize their impact.
• Analyze traffic, search trends, and keyword performance to inform product positioning and advertising efficiency.
• Partner with internal digital marketing and creative teams on Amazon merchandising and marketing campaigns.
• Ensure A+ content and the Brand Store align with brand standards and are optimized for conversion.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Access to health and wellness programs.
• Paid vacation and holidays.
• Summer Fridays.
• Birthdays off.
• Paid volunteer time.
• Makeup gratis.
• Employee discount on tarte.com.
• Team give-back initiatives.
• Friendly, fun, creative, and collaborative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager