Amazon Brand Manager

Heroes

1d•Remote

About The Position

Heroes is a technology-driven e-commerce company that acquires, operates, and scales small and medium-sized brands on global marketplaces. This role will manage a portfolio of Boba products, taking day-to-day ownership of their performance and growth on Amazon. Responsibilities span listing content and health, marketing, financial performance, customer experience, risk mitigation and compliance, inventory, and growth strategy. Success depends on detailed knowledge of the managed ASINs and the ability to diagnose issues and develop action plans. The role works with internal teams, including finance, legal, supply chain, and customer experience, and requires working hours aligned with the UK time zone.

Requirements

At least 3 years of experience in product management, marketing, or an analytical role in a fast-paced environment; startup experience is preferred.
At least 3 years of e-commerce experience, with a strong focus on the Amazon ecosystem.
Strong analytical skills, including the ability to interpret data, draw conclusions, and make actionable recommendations.
Exceptional communication skills, organizational abilities, and attention to detail.
Ability to manage deadlines, prioritize tasks, and navigate ambiguity in a dynamic environment.
Creative problem-solving skills and an aptitude for engaging content and innovative ideas.
Proficiency in Excel and comfort with data-driven tools and methodologies.
Bachelor’s degree in Finance, Accounting, Business, Marketing, Data Science, or a related field.
Ability to align working hours with the UK time zone.

Nice To Haves

Familiarity with baby product categories and a strong understanding of the needs and preferences of parents and caregivers.

Responsibilities

Analyze Amazon ASIN-level sales, conversion rates, page views, costs, and other product data to identify trends, diagnose issues, and recommend strategies.
Manage Amazon listing health and performance, including monitoring metrics, market trends, customer preferences, competitors, pricing, reporting, and inventory accuracy.
Implement strategies to grow sales and reduce costs, including price optimization, PPC campaigns, packaging improvements, coupons and deals, customer engagement, and eliminating unprofitable products.
Produce daily, weekly, and monthly reports and work with the finance team to maintain accurate P&Ls for the product portfolio.
Anticipate and address potential issues by monitoring competitor dynamics, industry trends, and Amazon policies.
Lead integration efforts for acquired product lines by auditing the acquired business, optimizing listings, and ensuring smooth transitions of accounts and customer processes.
Coordinate with the legal team on intellectual property issues, product suspensions, and unauthorized sellers.
Collaborate with the Customer Experience Manager and offshore customer service team to provide customer support for managed products.
Partner with internal teams on go-to-market strategies, product launches, and international expansion.
Coordinate with supply chain to maintain product quality, stock availability, updated packaging, and required certifications.