Manager, Business Operations, Strategy & Design, and End-to-End Program Management

Hewlett Packard Enterprise•Spring, TX

7d•Hybrid

About The Position

The Manager, Business Operations, Strategy & Design, and End-to-End Program Management plays a key leadership role within Hewlett Packard Enterprise’s Lead-to-Cash (L2C) Transformation Office. The role translates strategic business priorities into transformation initiatives, operating models, and measurable business outcomes. It works across Product Management, Sales, Finance, Operations, Supply Chain, Legal, IT, and Customer Success to align people, processes, technology, data, and governance while delivering complex enterprise initiatives. The position combines business strategy, organizational design, operational excellence, and program leadership to support transformation, new product introductions (NPI), and long-term business growth. The manager leads cross-functional initiatives from strategic planning through implementation and stabilization, supporting business process improvement, organizational readiness, product commercialization, and adoption of new capabilities. The role is hybrid, with an average requirement of two days per week working from an HPE office.

Requirements

Bachelor’s degree in Business, Engineering, Information Systems, Operations, Finance, or a related field, or equivalent practical experience.
Typically 8 or more years of experience in program management, business transformation, business operations, strategy, product commercialization, consulting, or related disciplines.
Experience leading complex cross-functional initiatives within large, matrixed, or global organizations.
Demonstrated success delivering programs from strategy and planning through implementation and stabilization.
Experience influencing stakeholders and driving outcomes across teams and organizational boundaries.
Experience supporting transformation, operational readiness, product launches, organizational change, or business process improvement initiatives.

Nice To Haves

Advanced degree or relevant professional certifications.
Experience with Lead-to-Cash (L2C), Quote-to-Cash (Q2C), or Order-to-Cash (O2C) business processes.
Experience in technology, software, networking, telecommunications, manufacturing, professional services, or other complex business environments.
Experience with enterprise software, SaaS, subscription, consumption-based, or as-a-service business models.
Experience with licensing, entitlement management, digital fulfillment, and customer lifecycle management.
Experience with ERP, CRM, CPQ, contract lifecycle management, product catalog, digital commerce, or related enterprise platforms.
Experience with operating model transformation, organizational effectiveness, business process redesign, or enterprise integration initiatives.

Responsibilities

Partner with Lead-to-Cash functional leaders to define, prioritize, and execute transformation initiatives aligned with enterprise objectives.
Translate strategic priorities into actionable roadmaps, business cases, and implementation plans across the Lead-to-Cash program.
Identify opportunities to improve customer experience, operational performance, scalability, and business effectiveness.
Support strategic planning, transformation reviews, executive decision-making, and alignment between transformation investments and measurable outcomes.
Facilitate cross-functional planning and prioritization, and support risk management, issue resolution, dependency tracking, and organizational readiness.
Partner with stakeholders to simplify, standardize, automate, and optimize business processes.
Evaluate business capabilities, operating structures, workflows, and governance models to improve effectiveness and efficiency.
Drive initiatives across product and offer management, commercialization, contracting, order management, licensing and entitlements, fulfillment, billing, renewals, and customer success operations.
Ensure alignment across people, processes, technology, data, controls, and governance.
Lead large-scale, cross-functional transformation programs supporting strategic business priorities.
Develop and manage integrated program plans, milestones, resources, dependencies, deliverables, and success criteria.
Drive execution across business and technology workstreams and provide leadership, coordination, and accountability across functions and stakeholder groups.
Identify and address program risks, issues, constraints, and interdependencies.
Serve as a primary interface between the Lead-to-Cash program and Business Unit NPI teams.
Coordinate NPI checklists and activities across business, operational, and technology teams.
Ensure Lead-to-Cash systems, processes, data, training, reporting, controls, and support functions are prepared for inbound NPIs.
Support product commercialization, adoption, stabilization, and continuous improvement.
Partner with leaders and change teams to support adoption of new capabilities and ways of working.
Assess organizational impacts and readiness requirements; support communications, stakeholder engagement, training, and deployment activities.
Track adoption metrics and continuously improve business outcomes after implementation.