Business Operations Manager

Nakupuna Companies • Fort Belvoir, VA

7d

About The Position

Nakupuna Companies is seeking a Business Operations Manager to support a client of the Office of the Secretary of War (OSW). The role provides high-level operational, administrative, and strategic support in a fast-paced Front Office environment, leading executive correspondence, task management, and component processes. The position requires a Bachelor’s degree in a related area, 10 years of program management experience supporting the planning, development, and execution of major Department of War (DoW) programs—preferably within OSW—and an active Top Secret/SCI security clearance. U.S. citizenship is required.

The position involves preparing and coordinating decision-support materials and correspondence, managing incoming correspondence and taskers, facilitating coordination across teams and Department staff, and supporting senior leaders’ planning and decision-making. It also manages the office’s Freedom of Information Act (FOIA) process, including compliance, redaction, and timely responses. The role requires proficiency in SharePoint and Microsoft Office, familiarity with task management platforms, and working knowledge of federal FOIA regulations and procedures.

The projected annual compensation range is $135,000 to $155,000. Compensation is based on factors including education, knowledge, skills, competencies, experience, contract affordability, organizational requirements, and position location. Physical requirements include repetitive hand, wrist, and finger motions; responding to audible communications in emergencies; prolonged desk and computer work; and walking for extended periods, including between buildings and over long distances. Requirements may be met with or without reasonable accommodation.

Requirements

• Bachelor’s degree in a related area.
• 10 years of program management experience responsible for supporting the planning, development, and execution of major programs within the DoW; experience within OSW is preferred.
• Top Secret/SCI security clearance.
• U.S. citizenship.
• Demonstrated ability to manage multiple projects, track or adjust existing tasks, and identify new tasks and expectations as projects evolve.
• Ability to write clear, concise, and articulate correspondence, with quality control and attention to detail.
• Strong interpersonal and customer service skills that foster teamwork and positive relationships with staff and principals.
• Experience documenting, drafting, and reviewing executive memos and other correspondence.
• Ability to prioritize, multitask, plan, problem-solve, and adapt in a fast-paced strategic environment under minimal supervision.
• Familiarity with task management platforms.
• Excellent organizational skills and attention to detail.
• High proficiency in SharePoint and Microsoft Office, including Word, PowerPoint, and Excel.
• Working knowledge of federal FOIA regulations and procedures.
• Ability to perform repetitive motions with the hands, wrists, and fingers.
• Ability to engage in and follow audible communications in emergency situations.
• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to walk for extended periods during the workday, including between buildings and over long distances on foot.
• Physical requirements may be met with or without reasonable accommodation.

Nice To Haves

• Familiarity with the DoW acquisitions process.
• Program management experience within OSW.

Responsibilities

• Gather, analyze, and compile data and information into reports and presentations to support senior leader decision-making.
• Evaluate, integrate, analyze, and interpret information in coordination with other Department staff elements.
• Review, screen, control, and maintain records of incoming correspondence, and coordinate responses.
• Keep senior leadership and supported staff informed of relevant organizational events.
• Coordinate with Department-level leaders and staff, synchronize efforts across teams, and liaise with other contractors to facilitate leadership decisions.
• Organize and de-conflict meetings and action responses, and assist with strategic, operational, and tactical planning for the supported Department.
• Receive, analyze, manage, track, and execute actions assigned to the supported Department through the Correspondence and Task Management System (CATMS).
• Provide tasker support, including researching resources and coordinating with other action officers.
• Edit and produce final copies of formal correspondence, correspondence summaries, briefings, reports, analytical materials, process flows, spreadsheets, and other documents.
• Manage multiple projects and priorities and follow up to ensure commitments are achieved on time.
• Manage classified and unclassified distribution lists and restricted folders.
• Identify opportunities for improvement and implement processes to increase project-team efficiency and effectiveness.
• Communicate verbally and in writing at the highest levels of government.
• Draft DoW senior executive decision documents and presentations, including briefings and data, using available templates, formats, and style guidance.
• Manage and facilitate the office’s FOIA process, ensuring legal compliance, proper redaction, and timely responses to inquiries.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior