Business Operations Manager

FARMAKEIO Pharmacy Network • Conway, AR

1d • $92,000 - $95,000 • Onsite

About The Position

Farmakeio Custom Compounding is seeking a results-driven Business Operations Manager to oversee the daily operations of its 503A Compounding Pharmacy in Conway, Arkansas. The role focuses on optimizing workflows, ensuring regulatory compliance, and driving business performance through effective leadership of people, processes, and projects.

The manager will oversee pharmacy operations and staff, support compliance with applicable pharmacy standards and regulations, manage inventory, and work with leadership on forecasting, budgets, and performance metrics. The position also leads process improvements and coordinates with corporate departments, vendors, facility maintenance, and technology systems.

Requirements

• Bachelor’s degree in Business Administration or Healthcare Management.
• 3–5 years of operations management experience in a pharmacy or regulated healthcare environment.
• Proven ability to develop high-performing teams and manage complex processes.
• Proficiency in Microsoft Office Suite and pharmacy management software.

Nice To Haves

• MBA.
• Knowledge of 503A compounding pharmacy requirements.

Responsibilities

• Direct daily pharmacy operations to ensure efficiency, compliance, and high-quality service.
• Mentor and manage pharmacy technicians and administrative staff to foster a high-performance culture.
• Collaborate on compliance with USP <795>, <797>, <800>, DEA, and Board of Pharmacy guidelines.
• Manage inventory systems to reduce waste and maintain optimal stock levels.
• Partner with leadership on business forecasting, budgeting, and KPI tracking.
• Develop and enforce SOPs for workflows and customer service.
• Lead process improvement initiatives to increase operational efficiency and profitability.
• Serve as a liaison between pharmacy operations and corporate departments.
• Manage vendor relationships, facility maintenance, and technology systems.
• Adhere to OSHA safety standards, PPE requirements, and infection control procedures.
• Maintain compliance with Arkansas State Board of Pharmacy and HIPAA patient privacy regulations.
• Commit to ongoing education regarding industry best practices and security policies.

Benefits

• Comprehensive health, dental, and vision insurance plans with company-subsidized premiums.
• 100% company-paid Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance.
• 401(k) plan with a 4% company match.
• Generous paid time off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager