Business Operations Manager

Marcus & Millichap•Miami, FL
•$60,000 - $65,000•Onsite

About The Position

Marcus & Millichap is seeking a highly organized, detail-oriented professional to provide operational and administrative support to a commercial real estate team in Miami, Florida. The position supports a Senior Agent and team in the Miami office. It coordinates day-to-day workflows, manages listings and proposals, maintains property and pipeline information, supports transaction and marketing activities, and helps ensure projects move forward accurately and efficiently. The ideal candidate is proactive, adaptable, and comfortable managing multiple priorities in a fast-paced environment. The base salary is $60,000–$65,000 per year. Actual pay depends on factors including education, experience, and job-related skills. The posted range is provided in good faith for pay-transparency compliance and may not reflect potential compensation for positions in other states or regions. Candidates must be authorized to work in the United States permanently without employer sponsorship now or in the future. Marcus & Millichap is an Equal Opportunity Employer and provides reasonable accommodation to qualified individuals with disabilities.

Requirements

  • At least 3 years of experience in office management or similar office/team coordination.
  • Strong organizational skills, including the ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent verbal and written communication skills and a customer-focused approach.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and other relevant software applications.
  • Attention to detail and commitment to accuracy.
  • Ability to work independently with minimal supervision and as part of a collaborative team.
  • Flexibility to adapt to changing priorities and deadlines in a fast-paced, dynamic environment.
  • Authorization to work permanently in the United States without employer sponsorship now or in the future.

Nice To Haves

  • Bachelor's degree in business administration, real estate, finance, or a related field.
  • Prior experience in administrative support, operations coordination, or property management.
  • Some knowledge of Adobe InDesign.

Responsibilities

  • Schedule meetings, coordinate appointments, manage correspondence, and maintain filing systems.
  • Coordinate projects related to property acquisition, development, renovation, or marketing initiatives.
  • Maintain databases, update property information, and generate reports.
  • Prepare agreements, contracts, and other documents, and assist with creating marketing materials.
  • Develop and maintain standard operating procedures to streamline processes and ensure consistency.
  • Engage third parties for photography, aerial imagery, and other needed services.
  • Organize workflow for proposal and offering memorandum (OM) production.
  • Manage the pipeline of listings and proposals in process.
  • Process listings, under-contract transactions, and closings through Mnet.
  • Serve as a liaison between the real estate team and office management, facilitating communication and addressing operational issues or concerns.
  • Direct the creation of marketing materials, ensuring accuracy, consistency, and compliance with branding guidelines.
  • Stay up to date on and implement new programs for efficiency.
  • Perform other duties as assigned.

Benefits

  • Health, dental, and vision insurance.
  • Paid time off and paid holidays.
  • 401(k) retirement plan with employer matching contributions.
  • Life and disability insurance.
  • Employee Assistance Program (EAP) and wellness resources.
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