Pacific Regional Business Operations Manager
About The Position
MITRE’s PACOM Regional Operations Department (N554), within the Mission Driven Integration Center, is seeking a Pacific Regional Business Operations Manager. Based in Hawaii, the department supports U.S. Pacific Command and works alongside warfighters, senior commanders, Service Components, and Pacific allies on mission-driven analysis, C4I systems integration, rapid concept development, joint and coalition operations, and modernization. The position also requires periodic trips to Australia to help shape and build a strategic work program with an Indo-Pacific ally. The manager will lead regional workforce and resource planning, staffing and hiring coordination, and workforce management processes. The role provides leadership with data-driven analysis and recommendations on workforce composition, resource allocation, staffing trade-offs, and hiring priorities. It also coordinates cross-functional efforts to address competing staffing needs and manages the regional operating rhythm so regional MNS leaders can focus on business development, sponsor management, and execution of regional strategy. The position requires at least three days per week onsite.
Requirements
- Typically requires at least 8 years of related experience with a bachelor’s degree; or 6 years with a master’s degree; or a Ph.D. with 3 years of experience; or an equivalent combination of related education and work experience.
- Demonstrated experience in workforce planning, resource management, staffing, or operational planning within a complex organization.
- Experience assessing workforce demand, resource capacity, skills, and availability to inform staffing and hiring priorities.
- Ability to analyze workforce and operational data, identify trends and resource gaps, and develop actionable recommendations for leadership.
- Experience coordinating cross-functional staffing and hiring activities with organizational leaders, Human Resources, Talent Acquisition, or resource managers.
- Strong organizational, analytical, and problem-solving skills, including the ability to manage competing priorities and exercise independent judgment.
- Excellent communication and stakeholder management skills, with the ability to influence decisions and drive execution without formal authority.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Teams, and SharePoint.
- Must have an active Top Secret U.S. Government-issued security clearance. U.S. citizenship is required for security-clearance eligibility.
- Must work onsite at least 3 days per week.
Nice To Haves
- Bachelor’s degree and 10 years of related experience; or 8 years with a master’s degree; or a Ph.D. with 5 years of experience; or an equivalent combination of related education and work experience.
- Experience in process mapping, modeling, and simulation.
- Business systems engineering and process improvement experience.
- Demonstrated strategic planning capability and ability to provide actionable plans to MITRE and/or government sponsors.
- Active TS/SCI clearance.
Responsibilities
- Evaluate staff capacity, skills, availability, utilization, and projected demand to identify gaps, risks, and opportunities for resource optimization.
- Coordinate staffing and hiring with organizational leadership, resource managers, Talent Acquisition, and Human Resources, translating workforce needs into recruiting and staffing priorities.
- Establish and maintain workforce planning processes, operating rhythms, dashboards, and reporting that give leadership visibility into demand, resource availability, staffing pipelines, hiring progress, and emerging workforce risks.
- Provide leadership with data-driven analysis and recommendations on workforce composition, resource allocation, staffing trade-offs, and hiring priorities.
- Coordinate cross-functional workforce activities to address competing staffing needs, resolve resource constraints, and improve responsiveness to changing organizational priorities.
- Improve workforce management practices using analytics, automation, and approved AI-enabled tools to strengthen demand forecasting, resource planning, operational efficiency, and decision support.
- Manage the regional battle rhythm so regional MNS leaders can focus on business development, sponsor management, and execution of the regional strategy.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
