Clinic Operations & Business Development Manager

Integrity Pulmonary Specialist•Phoenix, AZ

6d•$65,000 - $75,000

About The Position

The Clinic Operations & Business Development Manager leads a pulmonary practice in a hybrid role spanning internal clinic operations, external market expansion, and clinical backup support. The manager develops referral sources and relationships with healthcare organizations while overseeing daily office workflows, staff, finances, and process improvement. When clinical staff are unavailable or the clinic is experiencing high volume, the manager provides Medical Assistant support, with hands-on training available for the right candidate.

Requirements

At least 5 years of healthcare management and marketing experience.
A proven track record and book of business in healthcare business development, marketing, or medical sales.
Proficiency with electronic health record (EHR) systems, medical billing software, and CRM or sales-tracking tools.
Exceptional interpersonal, negotiation, and communication skills.
Adaptability and a willingness to take on varied tasks.
Reliable transportation for daily local travel to field marketing and relationship-building meetings.

Nice To Haves

Deep understanding of pulmonary medicine, respiratory therapy, or rehabilitation facility ecosystems.
Ability to provide Medical Assistant support; hands-on training is available for the right candidate.

Responsibilities

Execute field-based business development strategies to generate new patient referrals from primary care physicians, hospitals, and specialists.
Maintain and deepen relationships with rehabilitation centers, skilled nursing facilities (SNFs), and long-term acute care hospitals (LTACHs).
Conduct ongoing market analysis to identify geographic or clinical business opportunities and growth areas.
Represent the pulmonary clinic at community events, healthcare fairs, and professional networking functions.
Oversee front- and back-office workflows to support compliance, efficiency, and a positive patient experience.
Supervise, schedule, and mentor administrative and clinical support staff.
Manage billing workflows, vendor relationships, office inventory, and operational budgets.
Improve scheduling and electronic health record workflows to reduce patient wait times and maximize provider utilization.
Serve as the primary clinical staff backup, transitioning into a Medical Assistant role during staff call-outs or high-volume periods.
Room patients, take vital signs, update medical histories, and assist the pulmonologist with examinations or basic diagnostic tests such as spirometry, as permitted.