Senior Manager, Business Development Operations & Support

Rowan Digital Infrastructure • Denver, CO

2d • $150,000 - $180,000 • Hybrid

About The Position

Rowan Digital Infrastructure is seeking a Senior Manager to help scale Business Development Operations & Support (BD-OS) as the company handles increased deal volume. BD-OS supports Business Development through program and process management, CRM and customer planning systems, market and customer insights, and cross-functional coordination on live deals and broader initiatives. The role will improve existing tools and processes and build new systems, reporting, and operating routines that provide clear visibility into deals and customer relationships. It has primary responsibility for customer-facing planning and reporting, including account status, progress, next steps, and strategic plans.

The position also supports Rowan’s customer and market intelligence efforts, gathering insights that inform site selection, pricing, market comparisons, and competitive analysis. It requires creative problem-solving and the ability to develop effective approaches to deal and customer visibility across the organization, from deal teams to the board. The role includes meaningful direct engagement with hyperscale and AI customers to build customer fluency and ensure BD-OS support reflects real customer context.

The role is based in Denver, Colorado, with a three-day hybrid in-office schedule; remote opportunities may be considered for exceptional candidates. Travel of up to 25% may be required for company gatherings, quarterly team meetings, or project sites. Compensation is listed as $150,000–$180,000, with bonus and other variable compensation.

Requirements

• Bachelor’s degree required.
• At least 7 years of experience in business development operations, program or project management, deal management, business development, technical sales, or a related commercial operations role.
• Experience with CRM systems and customer/account reporting structures.
• Demonstrated experience with CRM systems such as Salesforce or Smartsheet and building reporting or dashboard tools.
• Strong Microsoft product skills, including PowerPoint, Copilot, Teams, and SharePoint.
• Excellent written and verbal communication skills, including substantial experience preparing and delivering materials for senior leadership or board-level audiences.
• Strong judgment in sequencing and prioritization in a fast-scaling environment.
• Comfort with direct, ongoing customer engagement.
• Experience with market and competitive intelligence and translating customer and market signals into inputs for site selection, pricing, and positioning.

Nice To Haves

• MBA or relevant advanced degree.
• Direct experience working with or for hyperscale customers, or substantial experience in the data center industry; experience in other capital-intensive infrastructure or real estate development is also considered.
• Experience using Power Automate for AI workflow automation.
• Strong Copilot knowledge.

Responsibilities

• Manage programs and projects, including workback schedules and timeline discipline on live deals, supporting Commercial Strategy & Negotiation and Customer Development.
• Apply AI and automation to streamline workflows, improve insights, and increase operational efficiency; support AI-powered executive communications and decision support, and AI-assisted analysis and reporting.
• Maintain CRM and customer-planning systems that track customer status, progress, next steps, and account strategy.
• Gather and synthesize customer and market intelligence, including market comparables, pricing benchmarks, and competitive analysis, to inform site selection, pricing strategy, solutions, and positioning.
• Develop rigorous projections and status reporting on deal timing and probability to inform project investment and long-lead equipment commitments.
• Develop trackers, dashboards, and repeatable processes that provide deal and customer visibility to deal teams and board-level stakeholders.
• Engage directly with hyperscale and AI customers so BD-OS systems and support reflect customer context.
• Improve BD’s operating rhythm and structure to support business growth and increasing deal volume.

Benefits

• Hybrid working environment.
• Team-building and educational opportunities.
• Generous benefits package including robust health benefits and a 401(k) company contribution.
• Unlimited PTO.
• RTD ECO pass or parking reimbursement.
• Competitive compensation, bonus, and an incentive plan.
• Relocation assistance on a case-by-case basis.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior