Business Development Operations Senior Coordinator

Clifford Chance•Houston, TX

About The Position

The Business Development Operations Senior Coordinator works with and supports colleagues in the Global Product Group (GPG) Business Development team on tactical and operational activities related to client relationship management, business development, marketing campaigns and initiatives, and projects for the wider Business Development function. The role supports Clifford Chance’s global commercial strategy by helping partners and colleagues identify and develop client and market opportunities, primarily through the delivery of client development and marketing activities. Business Development Operations provides central capabilities that support core Business Development activities. The Business Development Support team focuses on key account management and client development activities for other Business Development sub-functions, primarily the GPG Business Development teams, Sectors & Themes, and Client Growth & Strategic Client teams.

Requirements

Experience in an administrative role, ideally within professional services, or equivalent experience in a client development or account management administrative role.
Highly motivated, self-starting, and committed to high performance.
Pragmatic, with strong project management and analytical capabilities.
Strong team player.
Ability to manage and prioritise multiple projects and respond quickly to requests with short turnaround times.
Positive and flexible approach to managing areas of responsibility.
Strong verbal and written interpersonal and communication skills, including editing, proofreading, and attention to detail.
Confident, resilient, and focused.
Track record of being proactive and delivering high-quality work.
Strong general software skills, including Excel, Word, Outlook, and PowerPoint.

Nice To Haves

Familiarity with legal marketing technology platforms, including CRM, Matter Experience, and Digital Marketing.

Responsibilities

Support partners and the GPG Business Development team on initiatives that implement the Firm’s commercial strategy.
Prepare, draft, and coordinate pitches, proposals, and RFP responses, often involving multiple countries and practice areas, in collaboration with partners and associates in Brussels and across the global network.
Respond to requests from other offices for input on international pitches and documents demonstrating the Firm’s capabilities.
Identify relevant Firm experience and knowledge to develop tailored, high-quality pitches and proposals based on the client’s business, recent developments, needs, and demands.
Track new and developing business activities and opportunities in the Firm’s systems.
Prepare and coordinate directory submissions and award nominations to raise the Firm’s external profile.
Conduct competitive intelligence and market research for client and prospect meetings, pitches, proposals, and other business development initiatives.
Work with the global and regional Brand, Communications & Public Affairs team to draft and publish internal and external communications, including intranet articles, social media posts, website content, press releases, and client newsletters.
Maintain and update marketing materials, including practice group descriptions, representative matter lists, CVs, and brochures, and respond to general marketing information requests.
Provide occasional logistical support for local business development events, including preparing print and electronic materials, managing announcements and invitations, handling pre-event logistics, staffing events, supporting follow-up, and tracking return on investment.
Manage Business Development projects to improve internal processes, professionalise ways of working, and implement best practices from the global Business Development network in the local structure.