Warehouse Transition Manager (Business Operations Manager 2)

State of Oregon•Portland, OR
•$94,932 - $139,884•Hybrid

About The Position

The Oregon Liquor and Cannabis Commission (OLCC) oversees alcohol and cannabis access in Oregon through education, regulation, and distilled spirits distribution. Its work supports public health and safety, responsible businesses, and funding for local and state agencies. The Warehouse Transition Manager serves as the strategic operations lead for OLCC's Distilled Spirits Business Services functions, which support the statewide distilled spirits distribution system. This limited-duration management service position is anticipated to continue through June 30, 2027, with a possible extension based on operational needs. The role supports OLCC's transition to a new distilled spirits distribution facility and helps align business operations, industry partnerships, and service delivery with future operational needs. The position directs development and implementation of wholesale business practices affecting retail customers and liquor suppliers statewide. In collaboration with Retail Services, Distribution Services, and agency partners, the manager aligns business processes and operational priorities to support program effectiveness and continuous improvement. The manager leads strategic and operational planning, including resource forecasting, budget management, performance measurement, and process improvement. The role identifies opportunities to improve efficiency, modernize business practices, and enhance customer service through analytics and data-informed decisions. It also contributes to workforce strategy by partnering with Human Resources and agency leadership to align talent, resources, and organizational capacity with long-term business objectives. As a member of the division leadership team, the manager advances agency priorities through collaboration, innovation, and sound business judgment. The position is based at OLCC's Milwaukie, Oregon headquarters, which is expected to relocate to Portland by approximately Q3 2027. Following initial training, a flexible hybrid schedule may be available, but weekly in-office work is required and fully remote work is not available. Regular and reliable attendance is essential.

Requirements

  • Six years of supervision, management, or progressively related experience; or three years of related experience and a bachelor's degree in a related field.
  • Successful background check and Criminal Justice Information Services (CJIS) check are required.
  • Regular and reliable attendance is an essential function of the position.
  • Applicants must submit a resume of no more than three pages and a cover letter of no more than one page.

Nice To Haves

  • Demonstrated leadership of complex business operations, supply chain, distribution, wholesale, logistics, or inventory management programs.
  • Experience developing and implementing strategic initiatives, operational policies, and process improvements that enhance organizational performance and customer service outcomes.
  • Success cultivating and managing relationships with vendors, suppliers, distributors, or other external business partners in a complex business environment.
  • Expertise using data, performance metrics, forecasting, and budget management to support strategic decisions and operational planning.
  • Leadership guiding organizations through change, large-scale operational initiatives, business transformation efforts, or major implementation projects.

Responsibilities

  • Lead strategic operations for Distilled Spirits Business Services supporting OLCC's statewide distilled spirits distribution system.
  • Support the transition to OLCC's new distilled spirits distribution facility and align business operations, industry partnerships, and service delivery with future operational needs.
  • Direct development and implementation of wholesale business practices affecting retail customers and liquor suppliers statewide.
  • Collaborate with Retail Services, Distribution Services, and other agency partners to align business processes and operational priorities.
  • Lead strategic and operational planning, including resource forecasting, budget management, and performance measurement.
  • Develop and advance process-improvement initiatives to improve efficiency, modernize business practices, and enhance customer service.
  • Use business operations analytics and data-informed decision-making to identify opportunities for improvement.
  • Partner with Human Resources and agency leadership on workforce strategy, aligning talent, resources, and organizational capacity with long-term business objectives.
  • Contribute to division leadership and advance agency goals through collaboration, innovation, and sound business judgment.
  • Build productive partnerships across a diverse group of stakeholders and lead through change.

Benefits

  • 11 paid holidays per year, personal days, sick time, and vacation accruals
  • Pension and retirement programs
  • Advancement and learning opportunities
  • Possible eligibility for the Public Service Loan Forgiveness Program
  • Work/life balance
  • A workplace fostering fairness, equity, and inclusion
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