Warehouse Transition Manager (Business Operations Manager 2)

State of Oregon•Portland, OR

21h•Hybrid

About The Position

The Oregon Liquor and Cannabis Commission (OLCC) is hiring a Warehouse Transition Manager to serve as the strategic operations lead for Distilled Spirits Business Services, supporting the agency's statewide distilled spirits distribution system. This limited-duration management service position is anticipated to continue through June 30, 2027, with an extension possible based on operational need. The role will help lead OLCC's transition to a new distilled spirits distribution facility and align business operations, industry partnerships, and service delivery with future operational needs. The position directs development and implementation of wholesale business practices affecting retail customers and liquor suppliers statewide. In collaboration with Retail Services, Distribution Services, and other agency partners, the manager aligns business processes and operational priorities to support program effectiveness and continuous improvement. The manager leads strategic and operational planning, including resource forecasting, budget management, performance measurement, and process improvement, and uses analytics and data-informed decisions to improve efficiency, modernize business practices, and enhance customer service. The role also supports the division's workforce strategy by partnering with Human Resources and agency leadership to align talent, resources, and organizational capacity with long-term business objectives. As a member of the division leadership team, the manager advances agency goals through collaboration, innovation, and sound business judgment. Regular and reliable attendance is an essential function. The position is based at OLCC's Milwaukie, Oregon headquarters, which is expected to relocate to Portland by approximately Q3 2027. After an initial training period, a flexible hybrid schedule may be available, but weekly in-office work is required; the position is not fully remote. The role is not represented by a union.

Requirements

At least six years of supervision, management, or progressively related experience; or three years of related experience and a bachelor's degree in a related field.
Successful background check and Criminal Justice Information Services (CJIS) check are required.
Ability to lead through change and foster productive partnerships across diverse stakeholders.
A resume and cover letter are required; the cover letter must be no more than one page and the resume no more than three pages.
Regular and reliable attendance is required.

Nice To Haves

Demonstrated leadership of complex business operations, supply chain, distribution, wholesale, logistics, or inventory management programs.
Experience developing and implementing strategic initiatives, operational policies, and process improvements that improve organizational performance and customer service.
Success cultivating and managing relationships with vendors, suppliers, distributors, or other external business partners in a complex business environment.
Expertise using data, performance metrics, forecasting, and budget management to support strategic decisions and operational planning.
Experience guiding organizations through change, large-scale operational initiatives, business transformation, or major implementation projects.
Strategic thinking, relationship-building skills, and ability to foster productive partnerships across diverse stakeholders.

Responsibilities

Lead strategic operations for Distilled Spirits Business Services supporting statewide distilled spirits distribution.
Support OLCC's transition to a new distilled spirits distribution facility.
Direct the development and implementation of wholesale business practices affecting retail customers and liquor suppliers statewide.
Collaborate with Retail Services, Distribution Services, and agency partners to align business processes and operational priorities.
Lead strategic and operational planning, including resource forecasting, budget management, performance measurement, and process improvement initiatives.
Identify opportunities to improve efficiency, modernize business practices, and enhance customer service using analytics and data-informed decisions.
Partner with Human Resources and agency leadership to align talent, resources, and organizational capacity with long-term business objectives.
As a member of the division leadership team, advance agency goals and priorities through collaboration, innovation, and sound business judgment.
Maintain regular and reliable attendance.